Table 1

Complaint Procedural Names and Handling Channels at Universities in Hong Kong

Name of UniversitiesProcedural NamesHandling Channels
The University of Hong Kong (HKU)Resolution of the Grievances of StudentsCentre of Development and Resources for Students (CEDARS)
The Chinese University of Hong Kong (CU)Procedures for Dealing with Students ComplaintsOffice of Student Affairs
The Hong Kong University of Science and Technology (HKUST)Arbitration and GrievancesDean of Students' Office
The Polytechnic University of Hong Kong (PolyU)Grievances CommitteeStudent Affairs Office
City University of Hong Kong (CityU)Student Complaints ProcedureOffice of the Vice-President (Student Affairs)
Baptist University of Hong Kong (HKBU)Student Grievances ProcedureOffice of Student Affairs
The Education University of Hong Kong (EduHK)Procedure for Resolving Student GrievancesStudent Affairs Office
Lingnan University (LU)Procedure in the Handling of Discrimination CasesEqual Opportunities Committee

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