Behavioral definition of competencies
| Skill no. | Competency | Behavioral definition |
|---|---|---|
| 1 | Ability to prevent exploitation and abuse | Possess the ability to stop maltreatment of any individual |
| 2 | Adaptability | Ability to quickly alter styles to fit the situation |
| 3 | Analytical thinking | Ability to break down complex problems into simple and manageable components |
| 4 | Approachability | Exhibit friendly gestures to make people comfortable |
| 5 | Attention to detail (accuracy) | Work done requires little or no checking |
| 6 | Business process knowledge | Knowledge of inter-related business processes critical for decision-making |
| 7 | Capacity building | Ability to train people on relief-specific competencies |
| 8 | Communication | Ability to read, write and speak in a way that the receiver understands it as intended |
| 9 | Conflict management | Ability to resolve conflicts between groups through discussions |
| 10 | Coordination (internal and external) | Ability to interact and manage the different parties involved in disaster relief |
| 11 | Decision-making | Ability to think and rightly choose from the best alternatives |
| 12 | Documentation | Ability to record every activity for future reference |
| 13 | Empathetic | Ability to understand others’ emotions standing in their shoes |
| 14 | Field experience | Possess on-field experience in managing an emergency |
| 15 | Financial literacy | Ability to understand financial terms and maintain monetary transactions |
| 16 | Information technology | Ability to operate computers effectively. Ability to understand software easily |
| 17 | Integrity | Possess the quality of being honest and have strong moral values |
| 18 | Interpersonal skills | Ability to get along well with people while getting the job done |
| 19 | Knowledge related to disaster management | Possess knowledge related to different disasters and understand the appropriate relief measures |
| 20 | Leadership | Ability to lead a group with a clear direction |
| 21 | Logistics and supply chain management | Understand the activities related to planning, implementation and control of resources from their point of origin to the point of consumption |
| 22 | Mentoring | Provide emotional support and feedback to improve the team’s performance |
| 23 | Multi-tasking | Ability to effectively handle multiple activities simultaneously |
| 24 | Multicultural sensitivity | Aware of the differences and similarities from multiple cultures |
| 25 | Openness | Ability to easily build rapport with people and make them feel comfortable |
| 26 | Personal credibility | Personal quality of taking responsibility and feel accountable to team’s performance |
| 27 | Presentation | Ability to present data and information in a way that is easily understood by every stakeholder |
| 28 | Resource management | Ability to effectively deploy resources when and where they are required |
| 29 | Risk evaluation | Ability to estimate risk during uncertainty |
| 30 | Service orientation | Exhibit a desire to help people beyond limits |
| 31 | Stakeholder management | Ability to form, monitor and maintain constructive relationships with every stakeholder involved in disaster relief |
| 32 | Statutory compliance | Understand and adhere to regulatory norms |
| 33 | Strategic orientation | Possess an ability to define the future direction of the organization |
| 34 | Stress management | Exhibit calmness under intense pressure |
| Skill no. | Competency | Behavioral definition |
|---|---|---|
| 1 | Ability to prevent exploitation and abuse | Possess the ability to stop maltreatment of any individual |
| 2 | Adaptability | Ability to quickly alter styles to fit the situation |
| 3 | Analytical thinking | Ability to break down complex problems into simple and manageable components |
| 4 | Approachability | Exhibit friendly gestures to make people comfortable |
| 5 | Attention to detail (accuracy) | Work done requires little or no checking |
| 6 | Business process knowledge | Knowledge of inter-related business processes critical for decision-making |
| 7 | Capacity building | Ability to train people on relief-specific competencies |
| 8 | Communication | Ability to read, write and speak in a way that the receiver understands it as intended |
| 9 | Conflict management | Ability to resolve conflicts between groups through discussions |
| 10 | Coordination (internal and external) | Ability to interact and manage the different parties involved in disaster relief |
| 11 | Decision-making | Ability to think and rightly choose from the best alternatives |
| 12 | Documentation | Ability to record every activity for future reference |
| 13 | Empathetic | Ability to understand others’ emotions standing in their shoes |
| 14 | Field experience | Possess on-field experience in managing an emergency |
| 15 | Financial literacy | Ability to understand financial terms and maintain monetary transactions |
| 16 | Information technology | Ability to operate computers effectively. Ability to understand software easily |
| 17 | Integrity | Possess the quality of being honest and have strong moral values |
| 18 | Interpersonal skills | Ability to get along well with people while getting the job done |
| 19 | Knowledge related to disaster management | Possess knowledge related to different disasters and understand the appropriate relief measures |
| 20 | Leadership | Ability to lead a group with a clear direction |
| 21 | Logistics and supply chain management | Understand the activities related to planning, implementation and control of resources from their point of origin to the point of consumption |
| 22 | Mentoring | Provide emotional support and feedback to improve the team’s performance |
| 23 | Multi-tasking | Ability to effectively handle multiple activities simultaneously |
| 24 | Multicultural sensitivity | Aware of the differences and similarities from multiple cultures |
| 25 | Openness | Ability to easily build rapport with people and make them feel comfortable |
| 26 | Personal credibility | Personal quality of taking responsibility and feel accountable to team’s performance |
| 27 | Presentation | Ability to present data and information in a way that is easily understood by every stakeholder |
| 28 | Resource management | Ability to effectively deploy resources when and where they are required |
| 29 | Risk evaluation | Ability to estimate risk during uncertainty |
| 30 | Service orientation | Exhibit a desire to help people beyond limits |
| 31 | Stakeholder management | Ability to form, monitor and maintain constructive relationships with every stakeholder involved in disaster relief |
| 32 | Statutory compliance | Understand and adhere to regulatory norms |
| 33 | Strategic orientation | Possess an ability to define the future direction of the organization |
| 34 | Stress management | Exhibit calmness under intense pressure |
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