Table AI. Constructs and indicators of...

Table AI.

Constructs and indicators of the study’s structural model

Formative constructs:second-order	Formative constructs: first-order	Items/formative indicators^*
OAC	Statistical capabilities	Inquisitive analysis; descriptive analysis; predictive analysis; prescriptive analysis; improving the decision-making process (reflexive indicator)
	Business capabilities	Communication of problems; data translation; interpretation of analyses; decision-making; improving the decision-making process (reflexive indicator).
	Information Technology Capabilities	data exploration; data hygiene; data integration; creation of environments; improving the decision-making process (reflexive indicator)
BPMM	Initial	Non-formal procedures; non-fulfilment of defined procedures; different forms of task execution
	Managed	Definition of methods and technologies; documentation of work methods; control of individual projects
	Standardized	Standardized procedures; documented procedures and objectives; definition of processes
	Predictable	Performance management; process management; correction of processes
	Innovative	Understanding of problems and critical areas; establishment of goals; constant use of new ideas and technologies
OR	Anticipation	Identification of risks; monitoring deviations; early recognition of disruptions; recognition of opportunities; good predictive capacity (reflexive indicator)
	Adaptability	Modification of processes; simulation of processes; development of technology; use of continuous improvement; good capacity for adaptation (reflexive indicator)
	Recovery	Organization of response teams; communication of information; managing public relations; mitigation of effects of interruption; good capacity for recovery (reflexive indicator)

Formative constructs:second-order	Formative constructs: first-order	Items/formative indicators^*
OAC	Statistical capabilities	Inquisitive analysis;descriptive analysis;predictive analysis;prescriptive analysis;improving the decision-making process (reflexive indicator)
	Business capabilities	Communication of problems;data translation;interpretation of analyses;decision-making;improving the decision-making process (reflexive indicator).
	Information Technology Capabilities	data exploration;data hygiene;data integration;creation of environments;improving the decision-making process (reflexive indicator)
BPMM	Initial	Non-formal procedures;non-fulfilment of defined procedures;different forms of task execution
	Managed	Definition of methods and technologies;documentation of work methods;control of individual projects
	Standardized	Standardized procedures;documented procedures and objectives;definition of processes
	Predictable	Performance management;process management;correction of processes
	Innovative	Understanding of problems and critical areas;establishment of goals;constant use of new ideas and technologies
OR	Anticipation	Identification of risks;monitoring deviations;early recognition of disruptions;recognition of opportunities;good predictive capacity (reflexive indicator)
	Adaptability	Modification of processes;simulation of processes;development of technology;use of continuous improvement;good capacity for adaptation (reflexive indicator)
	Recovery	Organization of response teams;communication of information;managing public relations;mitigation of effects of interruption;good capacity for recovery (reflexive indicator)

Notes: *In the research instrument, there are a total of 45 indicators used to measure the second-order constructs of OAC, BPMM and OR. These indicators were derived from the items presented in this table. Thus, for each item present in the table, there is one corresponding question in the research questionnaire

Source: Prepared by authors based on research data

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