Table II Descriptive analysis Constructs...

Table II

Descriptive analysis

Constructs	n	Mean	SD
Reputation	224	4.46	0.66
27. I am familiar with the name of this s-commerce firm	221	4.52	0.81
10. This s-commerce firm has a good reputation	223	4.44	0.76
19. This s-commerce firm has the reputation for being honest	224	4.43	0.74
1. This s-commerce firm is well known	224	4.43	0.93
Perceived usefulness	224	4.39	0.64
24. This website enables me to search and buy products faster	222	4.47	0.74
7. Searching and shopping in this website is useful for me	220	4.46	0.77
16. Searching and buy in this website makes my life easier	221	4.24	0.91
Perceived ease of use	224	4.38	0.65
6. Learning to operate the websites on the internet is easy	223	4.51	0.75
23. It is easy to become skillful at using the websites	223	4.35	0.79
15. My interaction with the websites on the internet is clear and understandable	224	4.28	0.85
Information quality	224	4.35	0.62
3. This s-commerce firm provides accurate information about on the item that you want to purchase	221	4.49	0.71
20. This s-commerce firm provides reliable information	221	4.35	0.80
29. This s-commerce firm site provides sufficient information when I try to make a transaction	223	4.33	0.75
12. Overall, I think this s-commerce firm provides useful information	222	4.19	0.85
Trust	224	4.34	0.67
2. This s-commerce firm is trustworthy	223	4.50	0.72
28. I believe in this s-commerce firm	222	4.26	0.87
33. This s-commerce firm wants to be known as a company that keeps its promises and commitments	223	4.26	0.80
Product delivery	224	4.06	0.83
32. The means of delivery of the product is satisfying	223	4.23	0.90
8. The delivery time defined by the site is attractive	222	4.02	1.10
25. The shipping (when) charged by the delivery of the product is fair	223	3.94	1.12
Transaction safety	224	4.06	0.72
4. This s-commerce site implements security measures to protect its online shoppers	222	4.32	0.88
30. I feel secure about the electronic payment system of this s-commerce website	224	4.32	0.85
21. This s-commerce site usually ensures that transaction-related information is protected from being accidentally altered or destroyed during transmission over the internet	224	3.82	1.01
13. This s-commerce site has the ability to verify online shoppers’ identify for security purposes	221	3.76	1.03
Social commerce components	224	3.14	1.32
18. I usually use people rating and reviews about products on the internet	224	3.41	1.50
26. I usually use people’s recommendations to buy a product on the internet	224	3.15	1.54
9. I use online forums and online communities for acquiring information about a product	223	2.85	1.60

Constructs	n	Mean	SD
Reputation	224	4.46	0.66
27. I am familiar with the name of this s-commerce firm	221	4.52	0.81
10. This s-commerce firm has a good reputation	223	4.44	0.76
19. This s-commerce firm has the reputation for being honest	224	4.43	0.74
1. This s-commerce firm is well known	224	4.43	0.93
Perceived usefulness	224	4.39	0.64
24. This website enables me to search and buy products faster	222	4.47	0.74
7. Searching and shopping in this website is useful for me	220	4.46	0.77
16. Searching and buy in this website makes my life easier	221	4.24	0.91
Perceived ease of use	224	4.38	0.65
6. Learning to operate the websites on the internet is easy	223	4.51	0.75
23. It is easy to become skillful at using the websites	223	4.35	0.79
15. My interaction with the websites on the internet is clear and understandable	224	4.28	0.85
Information quality	224	4.35	0.62
3. This s-commerce firm provides accurate information about on the item that you want to purchase	221	4.49	0.71
20. This s-commerce firm provides reliable information	221	4.35	0.80
29. This s-commerce firm site provides sufficient information when I try to make a transaction	223	4.33	0.75
12. Overall, I think this s-commerce firm provides useful information	222	4.19	0.85
Trust	224	4.34	0.67
2. This s-commerce firm is trustworthy	223	4.50	0.72
28. I believe in this s-commerce firm	222	4.26	0.87
33. This s-commerce firm wants to be known as a company that keeps its promises and commitments	223	4.26	0.80
Product delivery	224	4.06	0.83
32. The means of delivery of the product is satisfying	223	4.23	0.90
8. The delivery time defined by the site is attractive	222	4.02	1.10
25. The shipping (when) charged by the delivery of the product is fair	223	3.94	1.12
Transaction safety	224	4.06	0.72
4. This s-commerce site implements security measures to protect its online shoppers	222	4.32	0.88
30. I feel secure about the electronic payment system of this s-commerce website	224	4.32	0.85
21. This s-commerce site usually ensures that transaction-related information is protected from being accidentally altered or destroyed during transmission over the internet	224	3.82	1.01
13. This s-commerce site has the ability to verify online shoppers’ identify for security purposes	221	3.76	1.03
Social commerce components	224	3.14	1.32
18. I usually use people rating and reviews about products on the internet	224	3.41	1.50
26. I usually use people’s recommendations to buy a product on the internet	224	3.15	1.54
9. I use online forums and online communities for acquiring information about a product	223	2.85	1.60

Source: Research data

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