Comparison between consumers with high and low use of social commerce components
| Constructs | High use of s-commerce components (n =115) | Low use of s-commerce components (n =109) | p | Difference |
|---|---|---|---|---|
| 1. Reputation | 4.53 | 4.38 | 0.09 | 0.15 |
| 2. Trust | 4.40 | 4.27 | 0.15 | 0.13 |
| 3. Perceived ease of use | 4.42 | 4.33 | 0.32 | 0.09 |
| 4. Information quality | 4.39 | 4.30 | 0.28 | 0.09 |
| 5. Product delivery | 4.19 | 3.93 | 0.02 | 0.26 |
| 6. Transaction safety | 4.20 | 3.91 | 0.00 | 0.29 |
| 7. Perceived usefulness | 4.45 | 4.32 | 0.13 | 0.13 |
| Constructs | High use of s-commerce components ( | Low use of s-commerce components ( | Difference | |
|---|---|---|---|---|
| 1. Reputation | 4.53 | 4.38 | 0.09 | 0.15 |
| 2. Trust | 4.40 | 4.27 | 0.15 | 0.13 |
| 3. Perceived ease of use | 4.42 | 4.33 | 0.32 | 0.09 |
| 4. Information quality | 4.39 | 4.30 | 0.28 | 0.09 |
| 5. Product delivery | 0.26 | |||
| 6. Transaction safety | 0.29 | |||
| 7. Perceived usefulness | 4.45 | 4.32 | 0.13 | 0.13 |
Source: Research data
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