Table I

Questions for the interviews and its correspondent associate practices of LPD and APM

QuestionsLPD/APD associate practices
How are the activities of the design stage planned and controlled?Value stream mapping; visual management; voice of customer; flexible and constant planning
How are definitions and technical decisions made during the design process?Value stream mapping; SBCE; visual management; iteration development
How is the client involved during the process?Voice of the customer
How does the development process flow between the teams and the employees? (Focus on authorities and responsibilities)Self-directed teams
How does the progress of the projects is reported to the in-house team and to the clients?Visual management
Was the current process reviewed in the past? Is there a plan for any change in the future?Value stream mapping

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