Table 4

Product innovations and the mechanisms and instruments that underpin their development

TypologyEvidencesMechanisms and instruments of the development of innovative process capacity
Behaviors and skillsRoutines and processesLearning mechanisms and knowledge governance
Process
  1. Use of technical support

  2. Commercial sector outsourcing

  3. Institutionalization of horizontal management

  4. Entrepreneur training regarding management

  5. Innovation as distribution and presentation of the product

  6. Use of project management tools

  7. Adoption of CAD 3D digital prototyping tools

  8. Adoption of software for management and mapping processes

  9. Partnerships with specialized companies

  10. Hiring skilled people

  1. Flexibility in production methods

  2. Ability to create new approaches and management models

  3. Ability to introduce new methods

  4. Technological capacity

  1. Continuous improvement process

  2. Project presentation in AutoCAD 3D

  3. Informal groups for problem-solving

  4. Quality control routines

  5. Horizontal organizational structure routine

  1. Documentation and knowledge storage

  2. Knowledge management practices

  3. Information exchange between departments

  4. Assistance of technical support

Source(s): Research data (2017)

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