Table 1.

Informants in the study

CompanyInformant’s designation and functionDescription of sessionsDuration
A1. CEO, Senior ManagerIn-depth interview 1a60 min
A2. Head of Logistics, Junior ManagerIn-depth interview 2a45 min
B3. CEO, Founder, Senior ManagerIn-depth interview 3a and 3b60 min and 45 min
B4. Business Developer, Founder, Senior ManagerIn-depth interview 4a, and 4b45 min and 45 min
C5. CEO, Senior ManagerIn-depth interview 5a and 5b60 min and 60 min
C6. Supply Chain Manager, Junior ManagerIn-depth interview 6a and 6b60 min and 60 min
C7. COO, Senior ManagerIn-depth interview 7a60 min

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