Table 3.

Items and constructs reliability

Latent constructMeasurement itemLoadingCRCronbach’s alphaAVE
Customer orientationCUS10.91130.92720.88220.8093
CUS20.9027
CUS30.8847
Competitor orientationCOM10.76380.89450.85820.6803
COM20.7819
COM30.8764
COM40.8706
Inter-function coordinationINT10.78180.85130.77650.5893
INT20.7148
INT30.7467
INT40.8230
Financial performanceFIN10.90100.87830.79050.7090
FIN20.9074
FIN30.7013
Social performanceSOC10.88470.89280.88410.8112
SOC20.9075
SOC30.9096
Notes: CR = Composite reliability; AVE = Average variance extracted

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