Scale
| sPassion - Developed from Baldus et al. (2015): | |
| sPASS1 | I am motivated to participate on this social commerce website because I am passionate about it |
| sPASS2 | I participate on this social commerce website because I care about it |
| sPASS3 | My passion for this social commerce website’s products makes me want to participate in its community |
| sPASS4 | I like participating on this social commerce website because I can use my experience to help other people |
| sPASS5 | I really like helping other users with their questions |
| sPASS6 | I feel good when I can help answer other users’ questions |
| State of flow: | |
| Concentration – Based on Jackson and Marsh (1996) | |
| CON1 | My attention was focussed entirely on what I was doing |
| CON2 | I was totally absorbed in what I was doing |
| CON3 | I had total concentration |
| Enjoyment – Based on Koufaris (2002) | |
| ENJ1 | I found my visit interesting |
| ENJ2 | I found my visit enjoyable |
| ENJ3 | I found my visit fun |
| Temporal distorsion – Based on Agarwal and Karahanna (2000); Novak et al. (2000) | |
| TD1 | Time seemed to go by very quickly when I used this social commerce website |
| TD2 | When I used this social commerce website, I tended to lose track of time |
| TD3 | I often spend more time on this social commerce website than I had intended |
| TD4 | I feel I am in a world created by the social commerce website I visit |
| TD5 | Using this social commerce website often makes me forget where I am |
| TD6 | The world generated by the social commerce website I visit is more real for me than the “real world” |
| Flow consciousness – Based on Sicilia et al. (2005) | |
| The word “flow” is used to describe a state of mind sometimes experienced by people who are deeply involved in some activity. When one is in flow, time may seem to stand still, and nothing else seems to matter. Activities that lead to flow completely captivate a person for some period of time. Thinking about the experience you had on this social commerce website that you have named at the beginning of the questionnaire, respond to the following: | |
| FLOWC1 | On this social commerce website I have experienced flow |
| FLOWC2 | It was a very intense sensation |
| Trust – adapted from the scale of Kim and Park (2013) | |
| T1 | This social commerce website is trustworthy |
| T2 | This social commerce website wants to be known as a company that keeps its promises and commitments |
| T3 | This social commerce website will keep its promises |
| T4 | I believe in the information that this Web provides |
| eLoyalty – based on Zeithaml et al. (1996) and Cyr et al. (2007) | |
| eLOY1 | I would consider this social commerce website my first choice to buy |
| eLOY2 | I would recommend this social commerce website to someone who seeks your advice |
| eLOY3 | I would use this social commerce website again |
| sPASS1 | I am motivated to participate on this social commerce website because I am passionate about it |
| sPASS2 | I participate on this social commerce website because I care about it |
| sPASS3 | My passion for this social commerce website’s products makes me want to participate in its community |
| sPASS4 | I like participating on this social commerce website because I can use my experience to help other people |
| sPASS5 | I really like helping other users with their questions |
| sPASS6 | I feel good when I can help answer other users’ questions |
| CON1 | My attention was focussed entirely on what I was doing |
| CON2 | I was totally absorbed in what I was doing |
| CON3 | I had total concentration |
| ENJ1 | I found my visit interesting |
| ENJ2 | I found my visit enjoyable |
| ENJ3 | I found my visit fun |
| TD1 | Time seemed to go by very quickly when I used this social commerce website |
| TD2 | When I used this social commerce website, I tended to lose track of time |
| TD3 | I often spend more time on this social commerce website than I had intended |
| TD4 | I feel I am in a world created by the social commerce website I visit |
| TD5 | Using this social commerce website often makes me forget where I am |
| TD6 | The world generated by the social commerce website I visit is more real for me than the “real world” |
| The word “ | |
| FLOWC1 | On this social commerce website I have experienced flow |
| FLOWC2 | It was a very intense sensation |
| T1 | This social commerce website is trustworthy |
| T2 | This social commerce website wants to be known as a company that keeps its promises and commitments |
| T3 | This social commerce website will keep its promises |
| T4 | I believe in the information that this Web provides |
| eLOY1 | I would consider this social commerce website my first choice to buy |
| eLOY2 | I would recommend this social commerce website to someone who seeks your advice |
| eLOY3 | I would use this social commerce website again |
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