Table 6 Five why matrix Sub-category... | Emerald Publishing

Table 6

Five why matrix

Sub-category type	Problem	Why?	Why?	Why?	Why?	Action	Improve	Control
PRODUCT A.1 PRODUCT A.2 PRODUCT B.1 PRODUCT B.2 PRODUCT C.2	Miscalculation in lead time indicator	There is a “one day” difference between the mailing date and the creation date of the order	The approval procedure of the order is a manual process and it requires a long execution time	The current ERP system does not allow to approve automatically the order	The possibility to automating the process has never been considered	Activate an automatic system of creation, approving and sending the supply orders for the in-lining production line	In the in-lining production line, activate an NAV timing optimization project for the system of creation, approving and sending the supply orders	Activate a daily report to verify the real sending of created orders
PRODUCT A.1 PRODUCT A.2 PRODUCT B.1 PRODUCT B.2 PRODUCT C.2	The lead time of shipments processed after holiday period for the company exceed 5 working days	Stock of warehouse are insufficient to fulfill orders on time	The supplier does not restore the stock of warehouse during the December and August holiday periods	In the periods of December and August the supplier respect national periods of holiday		The supplier must ensure the restart of the post–holiday production activity. It must forecast the monthly requirement for its production and avoid a breach of the stock	Plan a meeting with the supplier to discuss the critical issues analyzed – Verify the existence of the internal production planning – Verify if the supplying process of production components creates an imbalance in business financing – Verify if all the clauses defined in the subcontracting agreement and the periods when they are applied, have been understood	Check point: Week 11/2020
PRODUCT A.1 PRODUCT A.2 PRODUCT B.1 PRODUCT C.2	Shipment lead time of orders received in short periods exceed 5 working days	Stock of warehouses are insufficient to fulfill the order on time	The stock of warehouse have been used in order to fulfill previous orders	Stock of warehouse not replenished		The supplier must plan the components production process more efficiently. It must forecast the monthly requirement for his production and avoid a breach of the stock	Plan a meeting with the supplier to discuss the critical issues analyzed – Verify the existence of internal production planning – Verify if the supplier has understood the reordering frequency of component	Check point: Week 11/2020

Sub-category type	Problem	Why?	Why?	Why?	Why?	Action	Improve	Control
PRODUCT A.1PRODUCT A.2PRODUCT B.1PRODUCT B.2PRODUCT C.2	Miscalculation in lead time indicator	There is a “one day” difference between the mailing date and the creation date of the order	The approval procedure of the order is a manual process and it requires a long execution time	The current ERP system does not allow to approve automatically the order	The possibility to automating the process has never been considered	Activate an automatic system of creation, approving and sending the supply orders for the in-lining production line	In the in-lining production line, activate an NAV timing optimization project for the system of creation, approving and sending the supply orders	Activate a daily report to verify the real sending of created orders
PRODUCT A.1PRODUCT A.2PRODUCT B.1PRODUCT B.2PRODUCT C.2	The lead time of shipments processed after holiday period for the company exceed 5 working days	Stock of warehouse are insufficient to fulfill orders on time	The supplier does not restore the stock of warehouse during the December and August holiday periods	In the periods of December and August the supplier respect national periods of holiday		The supplier must ensure the restart of the post–holiday production activity. It must forecast the monthly requirement for its production and avoid a breach of the stock	Plan a meeting with the supplier to discuss the critical issues analyzed – Verify the existence of the internal production planning – Verify if the supplying process of production components creates an imbalance in business financing – Verify if all the clauses defined in the subcontracting agreement and the periods when they are applied, have been understood	Check point: Week 11/2020
PRODUCT A.1PRODUCT A.2PRODUCT B.1PRODUCT C.2	Shipment lead time of orders received in short periods exceed 5 working days	Stock of warehouses are insufficient to fulfill the order on time	The stock of warehouse have been used in order to fulfill previous orders	Stock of warehouse not replenished		The supplier must plan the components production process more efficiently. It must forecast the monthly requirement for his production and avoid a breach of the stock	Plan a meeting with the supplier to discuss the critical issues analyzed – Verify the existence of internal production planning – Verify if the supplier has understood the reordering frequency of component	Check point: Week 11/2020