Chapter 2 Table 2.1. Service Quality...

Chapter 2

Table 2.1.

Service Quality Dimension (North American School).

Table 2.2.

Service Quality Dimensions (Nordic School).

Chapter 3

Table 3.1.

Attributes of Destinations Product/Service Quality – Prior Studies.

Chapter 4

Table 4.1.

Places of Data Collection for the TDQ Study and Techniques of Data Collection Employed.

Table 4.2.

Problems in Questions Used in Open-ended Questionnaires in the Pilot TDQ Study.

Table 4.3.

Respondents’ Profile in the Qualitative Pilot TDQ Study (N = 92).

Table 4.4.

Effectiveness and Efficiency of Data Collection Techniques Used in the Qualitative Pilot TDQ Study.

Table 4.5.

A Comparison of the Usefulness of Data Collection Techniques in the TDQ Pilot Study.

Table 4.6.

A Summary of the Results of Open-ended Questions Used in the Pilot TDQ Study.

Chapter 5

Table 5.1.

Respondents' Profile for the Exploratory Qualitative Study (N = 41).

Table 5.2.

Quality Attributes for the Dimension ‘Affordable’.

Table 5.3.

Quality Attributes for the Dimension ‘All-weather’.

Table 5.4.

Quality Attributes for the Dimension ‘Authentic’.

Table 5.5.

Quality Attributes for the Dimension ‘Child-friendly’.

Table 5.6.

Quality Attributes for the Dimension ‘Hospitable’.

Table 5.7.

Quality Attributes for the Dimension ‘Informative’.

Table 5.8.

Quality Attributes for the Dimension ‘Novel’.

Table 5.9.

Quality Attributes for the Dimension ‘Relaxing’.

Table 5.10.

Quality Attributes for the Dimension ‘Safe’.

Table 5.11.

Quality Attributes for the Dimension ‘Uncrowded’.

Table 5.12.

Quality Attributes for the Dimension ‘Varied’.

Table 5.13.

Quality Attributes for the Dimension ‘Well-kept’.

Table 5.14.

Emergent Dimensions of Tourism Destination Quality.

Chapter 6

Table 6.1.

Respondents' Profile (N = 806).

Table 6.2.

Attributes of Tourism Destination Quality: Mean Ranks (N = 806).

Table 6.3.

Dimensions of Tourism Destination Quality: Mean Ranks and Internal Consistency (N = 806).

Table 6.4.

Male and Female Tourist Compared.

Table 6.5.

Tourists with and without Children Compared.

Table 6.6.

‘Domestic’ and ‘International’ Tourists Compared.

Table 6.7.

Test of Homogeneity of Variances for Age Groups.

Table 6.8.

ANOVA Tests (Using Standard F-statistic) – Age Groups.

Table 6.9.

ANOVA Tests (Using Welch's F-statistic) – Age Groups.

Table 6.10.

Effect Size – Age Groups.

Table 6.11.

Age Group Scores for ‘Well-kept’ Compared.

Table 6.12.

Age Group Scores for ‘Child-friendly’ Compared.

Table 6.13.

Age Group Scores for ‘Uncrowded’ Compared.

Table 6.14.

Age Group Scores for ‘Varied’ Compared.

Table 6.15.

Age Group Scores for ‘Safe’ Compared.

Table 6.16.

Age Group Scores for ‘Authentic’ Compared.

Table 6.17.

Test of Homogeneity of Variances for Tourist Activity.

Table 6.18.

ANOVA Test (Using Standard F-statistic) – Tourist Activity.

Table 6.19.

ANOVA Tests (Using Welch's F-statistic) – Tourist Activity.

Table 6.20.

Effect Size – Tourist Activity.

Table 6.21.

Activity Group Scores for ‘Affordable’ Compared.

Table 6.22.

Activity Group Scores for ‘Relaxing’ Compared.

Table 6.23.

Activity Groups Scores for ‘Informative’ Compared.

Table 6.24.

Activity Group Scores for ‘Safe’ Compared.

Table 6.25.

Activity Groups Scores for ‘Varied’ Compared.

Table 6.26.

Activity Group Scores for ‘Well-kept’ Compared.

Table 6.27.

Test of Homogeneity of Variances for Tourist Income.

Table 6.28.

ANOVA Test (Using Standard F-statistic) – Tourist Income.

Table 6.29.

Effect Size – Tourist Income.

Table 6.30.

Income Group Scores for ‘Safe’ Compared.

Chapter 7

Table 7.1.

Summary of the Qualitative and Quantitative Results (Descending Order by Dimension's Mean Value).

Table 7.2.

Summary of Testing Quantitative Research Hypotheses (N = 806) (Descending Order by Dimension's Mean Value).

Table 7.3.

Dimensions of Tourism Destination Quality vs Other Quality Dimensions.

Table 7.4.

Swot Analysis of Brighton.

Chapter 8

Table 8.1.

New Zealand Tourism Planning Toolkits for Local Government.

Table 8.2.

DNext Variables for Establishing a Destination's Strength.

Table 8.3.

Dimensions of Tourism Destination Quality Established in the TDQ Study.

Chapter 2
Table 2.1.	Service Quality Dimension (North American School).
Table 2.2.	Service Quality Dimensions (Nordic School).
Chapter 3
Table 3.1.	Attributes of Destinations Product/Service Quality – Prior Studies.
Chapter 4
Table 4.1.	Places of Data Collection for the TDQ Study and Techniques of Data Collection Employed.
Table 4.2.	Problems in Questions Used in Open-ended Questionnaires in the Pilot TDQ Study.
Table 4.3.	Respondents’ Profile in the Qualitative Pilot TDQ Study (N = 92).
Table 4.4.	Effectiveness and Efficiency of Data Collection Techniques Used in the Qualitative Pilot TDQ Study.
Table 4.5.	A Comparison of the Usefulness of Data Collection Techniques in the TDQ Pilot Study.
Table 4.6.	A Summary of the Results of Open-ended Questions Used in the Pilot TDQ Study.
Chapter 5
Table 5.1.	Respondents' Profile for the Exploratory Qualitative Study (N = 41).
Table 5.2.	Quality Attributes for the Dimension ‘Affordable’.
Table 5.3.	Quality Attributes for the Dimension ‘All-weather’.
Table 5.4.	Quality Attributes for the Dimension ‘Authentic’.
Table 5.5.	Quality Attributes for the Dimension ‘Child-friendly’.
Table 5.6.	Quality Attributes for the Dimension ‘Hospitable’.
Table 5.7.	Quality Attributes for the Dimension ‘Informative’.
Table 5.8.	Quality Attributes for the Dimension ‘Novel’.
Table 5.9.	Quality Attributes for the Dimension ‘Relaxing’.
Table 5.10.	Quality Attributes for the Dimension ‘Safe’.
Table 5.11.	Quality Attributes for the Dimension ‘Uncrowded’.
Table 5.12.	Quality Attributes for the Dimension ‘Varied’.
Table 5.13.	Quality Attributes for the Dimension ‘Well-kept’.
Table 5.14.	Emergent Dimensions of Tourism Destination Quality.
Chapter 6
Table 6.1.	Respondents' Profile (N = 806).
Table 6.2.	Attributes of Tourism Destination Quality: Mean Ranks (N = 806).
Table 6.3.	Dimensions of Tourism Destination Quality: Mean Ranks and Internal Consistency (N = 806).
Table 6.4.	Male and Female Tourist Compared.
Table 6.5.	Tourists with and without Children Compared.
Table 6.6.	‘Domestic’ and ‘International’ Tourists Compared.
Table 6.7.	Test of Homogeneity of Variances for Age Groups.
Table 6.8.	ANOVA Tests (Using Standard F-statistic) – Age Groups.
Table 6.9.	ANOVA Tests (Using Welch's F-statistic) – Age Groups.
Table 6.10.	Effect Size – Age Groups.
Table 6.11.	Age Group Scores for ‘Well-kept’ Compared.
Table 6.12.	Age Group Scores for ‘Child-friendly’ Compared.
Table 6.13.	Age Group Scores for ‘Uncrowded’ Compared.
Table 6.14.	Age Group Scores for ‘Varied’ Compared.
Table 6.15.	Age Group Scores for ‘Safe’ Compared.
Table 6.16.	Age Group Scores for ‘Authentic’ Compared.
Table 6.17.	Test of Homogeneity of Variances for Tourist Activity.
Table 6.18.	ANOVA Test (Using Standard F-statistic) – Tourist Activity.
Table 6.19.	ANOVA Tests (Using Welch's F-statistic) – Tourist Activity.
Table 6.20.	Effect Size – Tourist Activity.
Table 6.21.	Activity Group Scores for ‘Affordable’ Compared.
Table 6.22.	Activity Group Scores for ‘Relaxing’ Compared.
Table 6.23.	Activity Groups Scores for ‘Informative’ Compared.
Table 6.24.	Activity Group Scores for ‘Safe’ Compared.
Table 6.25.	Activity Groups Scores for ‘Varied’ Compared.
Table 6.26.	Activity Group Scores for ‘Well-kept’ Compared.
Table 6.27.	Test of Homogeneity of Variances for Tourist Income.
Table 6.28.	ANOVA Test (Using Standard F-statistic) – Tourist Income.
Table 6.29.	Effect Size – Tourist Income.
Table 6.30.	Income Group Scores for ‘Safe’ Compared.
Chapter 7
Table 7.1.	Summary of the Qualitative and Quantitative Results (Descending Order by Dimension's Mean Value).
Table 7.2.	Summary of Testing Quantitative Research Hypotheses (N = 806) (Descending Order by Dimension's Mean Value).
Table 7.3.	Dimensions of Tourism Destination Quality vs Other Quality Dimensions.
Table 7.4.	Swot Analysis of Brighton.
Chapter 8
Table 8.1.	New Zealand Tourism Planning Toolkits for Local Government.
Table 8.2.	DNext Variables for Establishing a Destination's Strength.
Table 8.3.	Dimensions of Tourism Destination Quality Established in the TDQ Study.

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