| A2B | Administration to business |
| A2C | Administration to consumer |
| ABSL | Association of Business Service Leaders (Polonia) |
| AI | Artificial Intelligence |
| AIBEST | Association for Innovation, Business Excellence, Services and Technology (Bulgaria) |
| ALES | Latin-American Association of Service Exporters |
| APIs | Application Programming Interfaces |
| AR | Augmented Reality |
| BC/DR | Business Continuity and Disaster Recovery |
| BEPS | Base Erosion and Profit Shifting |
| BI | Business Intelligence |
| BPaaS | Business Process as a Services |
| BPESA | Business Process Enabling South Africa |
| BPO | Business Process Outsourcing |
| B2A | Business to Administration |
| B2B | Business to Business |
| B2C | Business to Consumers |
| B2E | Business to Employee |
| B2I | Business to Investor |
| B2P | Business to People |
| BP | Business Process |
| BPM6 | Sixth Edition of the IMF’s Balance of Payments and International Investment Position Manual |
| BT | Blockchain Technology |
| C2B | Customer to Business |
| C2C | Consumer to Consumer |
| CC | Cloud Computing |
| CCO | Chief Customer Officer |
| CSD | Centers for Software Development |
| CEO | Chief Executive Officer |
| CFO | Chief Financial Officer |
| CI | Creative Industries |
| CTO | Chief Technology Officer |
| CX | Customer Experience |
| CXM | Customer Experience Management |
| DA | Data Analytics |
| DEPA | Digital Economy Partnership Agreement |
| E2E | End to End |
| EaaS | Everything as a Service |
| EU | European Union |
| F&A | Finance and Accounting |
| IaaS | Infrastructure as a Service |
| GATS | General Agreement on Trade in Services |
| GDP | Gross Domestic Product |
| HMD | Head Mounted Display |
| IDB | Inter-American Development Bank |
| IMF | International Monetary Fund |
| IoT | Internet of Things |
| IP | Intellectual Property |
| IT | Information Technology |
| ICTs | Information and Communication Technologies |
| ITIDA | Information Technology Industry Development Agency (Egypt) |
| ITO | Information Technology Outsourcing |
| KIS | Knowledge-intensive Services |
| M&A | Mergers and Acquisitions |
| MBA | Master in Business Administration |
| ML | Machine Learning |
| MVP | Minimum Viable Product |
| NLP | Natural Language Processing |
| GATS | General Agreement on Trade in Services |
| GATT | General Agreement on Tariffs and Trade |
| GDPR | General Data Protection Regulation |
| GSA | Global Sourcing Association (Reino Unido) |
| KPI | Key Performance Indicator |
| KPO | Knowledge Process Outsourcing |
| OECD | Organization for Economic Cooperation and Development |
| OM | Outsourcing Malaysia |
| P2P | Peer-to-Peer |
| R&D | Research and Development |
| RPA | Robotic Process Automation |
| SLASSCOM | Sri Lanka Association of Software and Service Companies |
| SaaS | Software as a Service |
| SMEs | Small- and Medium-sized enterprises |
| SSC | Share Service Center |
| STEM | Science, Technology, Engineering, and Mathematics |
| UNESCO | United Nations Educational, Scientific, and Cultural Organization |
| VLCM | Vegan Leaders in Corporate Management |
| VPN | Virtual Private Network |
| VR | Virtual Reality |
| WIPO | World International Property Organization |
| WTO | World Trade Organization |
| XaaS | Anything as a Service |
| A2B | Administration to business |
| A2C | Administration to consumer |
| ABSL | Association of Business Service Leaders (Polonia) |
| AI | Artificial Intelligence |
| AIBEST | Association for Innovation, Business Excellence, Services and Technology (Bulgaria) |
| ALES | Latin-American Association of Service Exporters |
| APIs | Application Programming Interfaces |
| AR | Augmented Reality |
| BC/DR | Business Continuity and Disaster Recovery |
| BEPS | Base Erosion and Profit Shifting |
| BI | Business Intelligence |
| BPaaS | Business Process as a Services |
| BPESA | Business Process Enabling South Africa |
| BPO | Business Process Outsourcing |
| B2A | Business to Administration |
| B2B | Business to Business |
| B2C | Business to Consumers |
| B2E | Business to Employee |
| B2I | Business to Investor |
| B2P | Business to People |
| BP | Business Process |
| BPM6 | Sixth Edition of the IMF’s Balance of Payments and International Investment Position Manual |
| BT | Blockchain Technology |
| C2B | Customer to Business |
| C2C | Consumer to Consumer |
| CC | Cloud Computing |
| CCO | Chief Customer Officer |
| CSD | Centers for Software Development |
| CEO | Chief Executive Officer |
| CFO | Chief Financial Officer |
| CI | Creative Industries |
| CTO | Chief Technology Officer |
| CX | Customer Experience |
| CXM | Customer Experience Management |
| DA | Data Analytics |
| DEPA | Digital Economy Partnership Agreement |
| E2E | End to End |
| EaaS | Everything as a Service |
| EU | European Union |
| F&A | Finance and Accounting |
| IaaS | Infrastructure as a Service |
| GATS | General Agreement on Trade in Services |
| GDP | Gross Domestic Product |
| HMD | Head Mounted Display |
| IDB | Inter-American Development Bank |
| IMF | International Monetary Fund |
| IoT | Internet of Things |
| IP | Intellectual Property |
| IT | Information Technology |
| ICTs | Information and Communication Technologies |
| ITIDA | Information Technology Industry Development Agency (Egypt) |
| ITO | Information Technology Outsourcing |
| KIS | Knowledge-intensive Services |
| M&A | Mergers and Acquisitions |
| MBA | Master in Business Administration |
| ML | Machine Learning |
| MVP | Minimum Viable Product |
| NLP | Natural Language Processing |
| GATS | General Agreement on Trade in Services |
| GATT | General Agreement on Tariffs and Trade |
| GDPR | General Data Protection Regulation |
| GSA | Global Sourcing Association (Reino Unido) |
| KPI | Key Performance Indicator |
| KPO | Knowledge Process Outsourcing |
| OECD | Organization for Economic Cooperation and Development |
| OM | Outsourcing Malaysia |
| P2P | Peer-to-Peer |
| R&D | Research and Development |
| RPA | Robotic Process Automation |
| SLASSCOM | Sri Lanka Association of Software and Service Companies |
| SaaS | Software as a Service |
| SMEs | Small- and Medium-sized enterprises |
| SSC | Share Service Center |
| STEM | Science, Technology, Engineering, and Mathematics |
| UNESCO | United Nations Educational, Scientific, and Cultural Organization |
| VLCM | Vegan Leaders in Corporate Management |
| VPN | Virtual Private Network |
| VR | Virtual Reality |
| WIPO | World International Property Organization |
| WTO | World Trade Organization |
| XaaS | Anything as a Service |
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