Table 1:

Interview Subjects and their Responsibilities.

SectorRoles in Crisis Management, and Affiliation, Interview DatesSector Level
PoliceCommunications director, National Police Directorate (POD), supports crisis management with advice and measures. Interviewed on 19 Oct. 2016National strategic level
Leader of Operational Central, and Ass. Chief of staff, Oslo Police District (OPD), responsible for management in whole district during crisesRegional/local level
Head of communication unit, OPD, coordinates communication and gives advice during crisisRegional/ local level
Assistant head of communication unit, OPD, can coordinate communication during crises. Gives adviceRegional/ local level
All OPD communicators were interviewed on 26 Feb. 2017
HealthCommunications director, the Norwegian Directorate of Health (NDH), supports emergency management, for example with advice to relatives on who to contact. Interviewed on 6 June 2016National strategic level
Communication Advisor at Oslo University Hospital (OUH). Communication support and advice.Regional/ local level
Interviewed on 23 March 2012 (for master thesis: Måseide, 2013), and 17 Oct. 2016
First emergency/health responder and Consultant anesthesiologist at the Air Ambulance Department of OUH, helicopter emergency medical services and transport of patients. Interviewed on 5 March 2012 (Måseide, 2013) and 5 Oct. 2016National and regional level
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