Chapter 1 Cartoon 1.1 © Adobe...

Chapter 1

Cartoon 1.1

Chapter 4

Figure 4.1

Transform the Everyday.

Figure 4.2

Purpose Sweet Spot.

Chapter 5

Figure 5.1

Lewin and Kotter’s Steps for Leading Change.

Figure 5.2

Organization Interventions for Change.

Figure 5.3

The Scale of Change.

Figure 5.4

Cost-Benefit Analysis of Changing vs. Status Quo.

Figure 5.5

Understanding and Dealing with Loss.

Figure 5.6

Organization Capabilities for a VUCA World.

Figure 5.7

Sources of Social Capital.

Chapter 6

Figure 6.1

The BvS Innovation Framework.

109

Figure 6.2

Challenges of Interdisciplinary Communication.

111

Figure 6.3

Old Brain–New Brain.

Figure 6.4

The Acceleration of Change.

Figure 6.5

Changing Consumer Requirements.

117

Figure 6.6

Challenges to Humanity.

119

Figure 6.7

Complicated versus Complex.

120

Figure 6.8

From Sequentiality to Concurrency.

121

Figure 6.9

From Relay Race to Scrum.

122

Figure 6.10

The InnovationScape.

124

Figure 6.11

The Essence of the 21st Century.

125

Figure 6.12

Desirable Leadership Traits.

126

Figure 6.13

Leadership — Catching up with the 21st Century.

127

Chapter 8

Figure 8.1

Consequences of a Closed System.

164

Figure 8.2

Basic Open Systems Model.

165

Figure 8.3

Less Basic Open Systems Model.

166

Figure 8.4

Strange Attractor of Meaning: The Shape of Wholeness.

170

Figure 8.5

Alice in Wonderland running to stand still.

179

Chapter 9

Figure 9.1

What is Cultural Competence?

198

Figure 9.2

How Culturally Competent Are Most People?

199

Figure 9.3

Transactional Model of Intercultural Communication.

200

Figure 9.4

Components of Cultural Intelligence.

202

Figure 9.5

Staircase Model of Unconscious Incompetence.

206

Figure 9.6

Developmental Model of Intercultural Sensitivity.

207

Figure 9.7

Model of Intercultural Competence.

209

Figure 9.8

Cultural Sense-Making Model.

213

Chapter 10

Cartoon 10.1

Michael Leunig.

231

Figure 10.1

The Four Quests of 21st-Century Leadership.

233

Figure 10.2

Concurrent Coaching Processes Incorporating ADKAR and Various Other Methodologies of Change.

234

Cartoon 10.2

Michael Leunig.

239

Figure 10.3

The Downstream Effect of Leadership.

241

Figure 10.4

Cross-Functional Team Coaching.

254

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Chapter 1
Cartoon 1.1	© Adobe Stock/Cartoonresouce.	2
Chapter 4
Figure 4.1	Transform the Everyday.	71
Figure 4.2	Purpose Sweet Spot.	72
Chapter 5
Figure 5.1	Lewin and Kotter’s Steps for Leading Change.	82
Figure 5.2	Organization Interventions for Change.	83
Figure 5.3	The Scale of Change.	84
Figure 5.4	Cost-Benefit Analysis of Changing vs. Status Quo.	86
Figure 5.5	Understanding and Dealing with Loss.	87
Figure 5.6	Organization Capabilities for a VUCA World.	91
Figure 5.7	Sources of Social Capital.	95
Chapter 6
Figure 6.1	The BvS Innovation Framework.	109
Figure 6.2	Challenges of Interdisciplinary Communication.	111
Figure 6.3	Old Brain–New Brain.
Figure 6.4	The Acceleration of Change.
Figure 6.5	Changing Consumer Requirements.	117
Figure 6.6	Challenges to Humanity.	119
Figure 6.7	Complicated versus Complex.	120
Figure 6.8	From Sequentiality to Concurrency.	121
Figure 6.9	From Relay Race to Scrum.	122
Figure 6.10	The InnovationScape.	124
Figure 6.11	The Essence of the 21st Century.	125
Figure 6.12	Desirable Leadership Traits.	126
Figure 6.13	Leadership — Catching up with the 21st Century.	127
Chapter 8
Figure 8.1	Consequences of a Closed System.	164
Figure 8.2	Basic Open Systems Model.	165
Figure 8.3	Less Basic Open Systems Model.	166
Figure 8.4	Strange Attractor of Meaning: The Shape of Wholeness.	170
Figure 8.5	Alice in Wonderland running to stand still.	179
Chapter 9
Figure 9.1	What is Cultural Competence?	198
Figure 9.2	How Culturally Competent Are Most People?	199
Figure 9.3	Transactional Model of Intercultural Communication.	200
Figure 9.4	Components of Cultural Intelligence.	202
Figure 9.5	Staircase Model of Unconscious Incompetence.	206
Figure 9.6	Developmental Model of Intercultural Sensitivity.	207
Figure 9.7	Model of Intercultural Competence.	209
Figure 9.8	Cultural Sense-Making Model.	213
Chapter 10
Cartoon 10.1	Michael Leunig.	231
Figure 10.1	The Four Quests of 21st-Century Leadership.	233
Figure 10.2	Concurrent Coaching Processes Incorporating ADKAR and Various Other Methodologies of Change.	234
Cartoon 10.2	Michael Leunig.	239
Figure 10.3	The Downstream Effect of Leadership.	241
Figure 10.4	Cross-Functional Team Coaching.	254

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