Table 3

Findings from the seven senior housing projects in Kristiansand and Stavanger (Smistad, 2018)

Supply and demandKnowledge and competenceEconomyUser involvementPublic and private interactionSmart house and welfare-technology
Challenges
  • Not adequate

  • Increasing demand

  • Varying

  • Lack of user involvement

  • Few pilot projects

  • Lack of knowledge sharing and areas for interaction

  • Time and resource demanding

  • Un-predictable projects with high risk

  • Lack of willingness to pay

  • Public demand

  • Lack of user interests and user involvement

  • The value of changing residence is under communicated

  • Lacking dialogue and interaction between public and private actors

  • Public guidelines that limits the concept

  • Lack of confidence to public health sector

  • Lack of dialogue

  • Lack of procurement competences

  • Fear of the unknown/Lack of security and faith of the technology

  • Lack of competences

Actions
  • Mapping of needs and planning of supply

  • Diversity of supply and concepts

  • Increased information and guidance assistance to the senior people

  • Change of ownership concept

  • Economic incentives and financial support

  • Knowledge dissemination

  • Action plan and social senior residential program

  • Public consultant and involvement

  • Housing association organisation for seniors

  • Integrated user involvement to create ownership and governance

  • Increased interactions and dialogue

  • Creative workshops and meetings as a platform for involvement of the decision making

  • Proactive representative for needed FM services

  • Develop and implement participation models at the local level that include the users in the decision - making

  • PPP of FM services

  • Development of the new FM role

  • Integration of technology – healthcare and social services

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