Questionnaire themes and associated literature
| Theme | Definition | Measure |
|---|---|---|
| Project management practices and environment | ||
| Project approaches | The typical project approaches utilised in the practitioners' environment | Determine if the practitioners utilise more predictive project management or more iterative project management |
| Team location | The extent to which the core team works in the same location | How the location of core team members affects responsiveness to change by facilitating communication, meetings, ability to overcome challenges, solve problems and make decisions (Chen et al., 2010) |
| Project interaction | The extent of interaction between the team and customer | How often the team and customer interact to discuss project topics (Conforto et al., 2016) |
| Delivery environment | Project environment is set up for shorter delivery cycles | How often the team can do incremental deliveries to reduce uncertainty (Conforto et al., 2016; Svejvig et al., 2019; Zidane et al., 2018) |
| Project team collaboration | ||
| Communication media preferences | Communication media preferences | Determine the communication media typically utilised |
| Uncertainty management | The level of acceptance of uncertainty and response to change compared to following a predefined plan | The team's ability to accept change and uncertainty (López-Alcarria et al., 2019) |
| Project process ability to respond to change | Management processes in place to enable change | Project management process designed to execute strategy, exercise capability and enable change when required (Worley et al., 2016) |
| Project manager's ability to respond to change | Four roles a project manager needs to fulfil to respond to uncertainty | Ability to develop collaboration, integrate planning and enable learning, prevent disruptions and maintain momentum (Laufer et al., 2015) |
| Collaboration practices | Collaborative problem- solving environment | Collaborative problem-solving (Sting et al., 2015) |
| Project team practices | ||
| Team practices | Manager-driven, manager-assisted, team-driven | Determine the team approach; manager- driven, manager-assisted, team-driven (Hoda and Noble, 2017) |
| Team building | Deliberate effort to build the team | The team is deliberately built and not just put together (Aga et al., 2016) |
| Leadership | ||
| Team structure | Reporting lines of the project team | Questions are derived from team management (López-Alcarria et al., 2019) |
| Team management | Project team communication and decision-making | Questions are derived from team management (López-Alcarria et al., 2019) |
| Autonomy | Decision-making responsibility in project team | Questions are derived from team management (López-Alcarria et al., 2019) |
| Management | Driving-adopting-empowering | Determine the management approach - driving-adopting-empowering (Hoda and Noble, 2017) |
| Decision-making | Time taken to make decisions | Decision-making time (Conforto et al., 2016) |
| Team reflection and learning | ||
| Learning | Team learning process | The process through which the team gains or creates knowledge (Chen et al., 2010) |
| Lessons learnt process | Lessons learnt integration in project phases | Access, update and use of lessons learnt integrated in project management process (Mcclory et al., 2017) |
| Reflective practice | Learning integration in project team | Reflective practices, limited-focussed-embedded (Hoda and Noble, 2017) |
| Theme | Definition | Measure |
|---|---|---|
| Project approaches | The typical project approaches utilised in the practitioners' environment | Determine if the practitioners utilise more predictive project management or more iterative project management |
| Team location | The extent to which the core team works in the same location | How the location of core team members affects responsiveness to change by facilitating communication, meetings, ability to overcome challenges, solve problems and make decisions ( |
| Project interaction | The extent of interaction between the team and customer | How often the team and customer interact to discuss project topics ( |
| Delivery environment | Project environment is set up for shorter delivery cycles | How often the team can do incremental deliveries to reduce uncertainty ( |
| Communication media preferences | Communication media preferences | Determine the communication media typically utilised |
| Uncertainty management | The level of acceptance of uncertainty and response to change compared to following a predefined plan | The team's ability to accept change and uncertainty ( |
| Project process ability to respond to change | Management processes in place to enable change | Project management process designed to execute strategy, exercise capability and enable change when required ( |
| Project manager's ability to respond to change | Four roles a project manager needs to fulfil to respond to uncertainty | Ability to develop collaboration, integrate planning and enable learning, prevent disruptions and maintain momentum ( |
| Collaboration practices | Collaborative problem- solving environment | Collaborative problem-solving ( |
| Team practices | Manager-driven, manager-assisted, team-driven | Determine the team approach; manager- driven, manager-assisted, team-driven ( |
| Team building | Deliberate effort to build the team | The team is deliberately built and not just put together ( |
| Team structure | Reporting lines of the project team | Questions are derived from team management ( |
| Team management | Project team communication and decision-making | Questions are derived from team management ( |
| Autonomy | Decision-making responsibility in project team | Questions are derived from team management ( |
| Management | Driving-adopting-empowering | Determine the management approach - driving-adopting-empowering ( |
| Decision-making | Time taken to make decisions | Decision-making time ( |
| Learning | Team learning process | The process through which the team gains or creates knowledge ( |
| Lessons learnt process | Lessons learnt integration in project phases | Access, update and use of lessons learnt integrated in project management process ( |
| Reflective practice | Learning integration in project team | Reflective practices, limited-focussed-embedded ( |
Source(s): Authors own creation