Table 3

Examples of how improvement areas are enabling the five coordination mechanisms of Mintzberg (1993) 

GovernanceOrganizationalOperational
Mutual adjustmentDistribution of responsibilitiesCommon language and conceptsEnsure that the patient is the main person (with regard to participation, not in management) of his/her own process. And that the patients' needs are in of focus
Direct supervision(Not found in empirics)A clear facilitator leading the process(Not found in empirics)
Standardization of work processUnderlying infrastructure supporting process development(Not found in empirics)A clear process for sick leave and/or rehabilitation, where actors have the support and knowledge needed to meet the needs of the patient and increase patients' participation
Standardization of output(Not found in empirics)(Not found in empirics)(Not found in empirics)
Standardization of skills(Not found in empirics)To know when sick leave insurance is the right measure to solve the problem and to know the intended purpose of the sick leave insuranceMeet the needs of knowledge and support for those working with insurance medicine

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