Propositions and RQs
| Number | Proposition | RQ |
|---|---|---|
| 1 | The aspect of interconnectedness between improvements areas and a requirement of detailed knowledge at each level of the system create a difficult situation for understanding improvement areas in public service systems | 1 |
| 2 | Hidden benefits and obscured barriers are hindering the identification of improvement areas | 1 |
| 3 | The absence of improvement areas tied to standardization of output can be due to a number of reasons. However, more research is required to clarify this issue | 1 |
| 4 | To facilitate improvements in public service systems, supervisors and/or decisionmakers are suggested to be closer to potential improvement areas and hence present at all organizational levels of the organizational system | 1 |
| 5 | By crossing organizational, professional, and hierarchical borders; where cross-professional teams, co-location, and exposure of others are tools, which can support a unified picture of the system and facilitate prioritization of improvement areas | 1 and 2 |
| 6 | Agreed and known routines and guidelines in combination with defined actor selection supports prioritizing improvement areas where boundaries between organizations, actors, and professions are vague | 1 and 2 |
| 7 | A sequential order can be useful to consider for the improvement areas to understand prioritization of improvements in a public service system | 2 |
| 8 | In some instances there is a need to prioritize several improvement areas in a sequential manner before it is possible to succeed with continuous improvements in public services | 2 |
| Number | Proposition | RQ |
|---|---|---|
| 1 | The aspect of interconnectedness between improvements areas and a requirement of detailed knowledge at each level of the system create a difficult situation for understanding improvement areas in public service systems | |
| 2 | Hidden benefits and obscured barriers are hindering the identification of improvement areas | |
| 3 | The absence of improvement areas tied to standardization of output can be due to a number of reasons. However, more research is required to clarify this issue | |
| 4 | To facilitate improvements in public service systems, supervisors and/or decisionmakers are suggested to be closer to potential improvement areas and hence present at all organizational levels of the organizational system | |
| 5 | By crossing organizational, professional, and hierarchical borders; where cross-professional teams, co-location, and exposure of others are tools, which can support a unified picture of the system and facilitate prioritization of improvement areas | |
| 6 | Agreed and known routines and guidelines in combination with defined actor selection supports prioritizing improvement areas where boundaries between organizations, actors, and professions are vague | |
| 7 | A sequential order can be useful to consider for the improvement areas to understand prioritization of improvements in a public service system | |
| 8 | In some instances there is a need to prioritize several improvement areas in a sequential manner before it is possible to succeed with continuous improvements in public services |
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