Table 1 Summary of indicators used to... | Emerald Publishing

Table 1

Summary of indicators used to assess document quality in the construction industry

Indicator of quality	Description	References	Frequency
Accuracy	Documents that do not contain omissions and errors	Tilley et al. (1999), Samson and Parker (1994), Tang et al. (2003), Andi and Minato (2003), Abdul-Aziz and Ali (2004), Aluko et al. (2021)	6
Clarity	Documents that are easy to understand and not ambiguous	Tilley et al. (1999), Samson and Parker (1994), Tang et al. (2003), Andi and Minato (2003), Chow and Ng (2010), Tan (2012), Kärnä and Junnonen (2017), Aluko et al. (2021)	8
Completeness	Documents that contain all the necessary information for a contractor to execute the project	Tilley et al. (1999), Tang et al. (2003), Andi and Minato (2003), Chow and Ng (2010), Aluko et al. (2021)	5
Timeliness	Documents that are prepared and submitted timeously to relevant parties	Tilley et al. (1999), Samson and Parker (1994), Hoxley (2000), Andi and Minato (2003), Abdul-Aziz and Ali (2004), Cheng et al. (2006), Oluwatayo et al. (2014), Lam (2016), Aluko et al. (2021)	9
Relevancy	Documents that contain all the relevant information related to the project	Tilley et al. (1999), Andi and Minato (2003)	2
Consistency	Documents that are consistent and exhibits relevant co-ordination amongst different disciplines	Tilley et al. (1999), Andi and Minato (2003)	2
Standardisation	Standardisation of documents in accordance with client requirements. Drawings and specifications standardised to simplify the construction process	Tilley et al. (1999), Andi and Minato (2003)	2
Certainty	Documents that are not constantly revised by the professional team	Tilley et al. (1999), Andi and Minato (2003)	2
Conformity	Documents that conform with relevant regulations and standards	Tilley et al. (1999), Andi and Minato (2003)	2
Presentation	Documents that are neatly compiled and formatted	Hoxley (2000)	1

Indicator of quality	Description	References	Frequency
Accuracy	Documents that do not contain omissions and errors	Tilley et al. (1999), Samson and Parker (1994), Tang et al. (2003), Andi and Minato (2003), Abdul-Aziz and Ali (2004), Aluko et al. (2021)	6
Clarity	Documents that are easy to understand and not ambiguous	Tilley et al. (1999), Samson and Parker (1994), Tang et al. (2003), Andi and Minato (2003), Chow and Ng (2010), Tan (2012), Kärnä and Junnonen (2017), Aluko et al. (2021)	8
Completeness	Documents that contain all the necessary information for a contractor to execute the project	Tilley et al. (1999), Tang et al. (2003), Andi and Minato (2003), Chow and Ng (2010), Aluko et al. (2021)	5
Timeliness	Documents that are prepared and submitted timeously to relevant parties	Tilley et al. (1999), Samson and Parker (1994), Hoxley (2000), Andi and Minato (2003), Abdul-Aziz and Ali (2004), Cheng et al. (2006), Oluwatayo et al. (2014), Lam (2016), Aluko et al. (2021)	9
Relevancy	Documents that contain all the relevant information related to the project	Tilley et al. (1999), Andi and Minato (2003)	2
Consistency	Documents that are consistent and exhibits relevant co-ordination amongst different disciplines	Tilley et al. (1999), Andi and Minato (2003)	2
Standardisation	Standardisation of documents in accordance with client requirements. Drawings and specifications standardised to simplify the construction process	Tilley et al. (1999), Andi and Minato (2003)	2
Certainty	Documents that are not constantly revised by the professional team	Tilley et al. (1999), Andi and Minato (2003)	2
Conformity	Documents that conform with relevant regulations and standards	Tilley et al. (1999), Andi and Minato (2003)	2
Presentation	Documents that are neatly compiled and formatted	Hoxley (2000)	1