Improvements to the business process re-engineering activity
| Task | Improvements | Who | How |
|---|---|---|---|
| Analysis and re-design of processes: AS-IS →To-BE | Business process modelling | CT | Templates, modelling |
| Process improvement plan | Establishment of a periodic evaluation system | Internal and external audits, satisfaction surveys |
| Task | Improvements | Who | How |
|---|---|---|---|
| Analysis and re-design of processes: AS-IS →To-BE | Business process modelling | CT | Templates, modelling |
| Process improvement plan | Establishment of a periodic evaluation system | Internal and external audits, satisfaction surveys |
Source(s): Authors own creation
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