Table 10

Software functionalities of the balanced scorecard BI software

AspectsFunctional requirements
Administration
  • Capacity to easily set up perspectives, objectives, action plans, indicators and cause-effect relationships

Monitoring
  • Monitor strategy implementation in real time, with detailed analysis reports on objectives and indicators

Decisional
  • Include mechanisms to verify the behaviour of indicators based on the decisions and the action plans drawn up

Alert
  • Provide warning signals if indicators are behaving outside the established limits

General
  • Users can easily design reports and graphic representations

Human resources
  • Analyse the performance of each employee by verifying the achievement of their objectives and goals for the fulfilment of the strategy

Technological
  • Facilitate mechanisms to distribute and exchange information among all members of the university

  • Integration with other existing IT systems

Source(s): Authors own creation

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