Table 12

Improvements to the human resources implementation activity

TaskImprovementsWhoHow
Training seminars for HREstablishment of a training team (TT)Management
Definition of a training plan for SBSC development and another for change management, including stakeholders
Development of a BI software management guide for the implementation of the SBSCTT
Establishment of dialogue mechanisms to obtain feedback and implement improvements in the user experience of the BI software

Source(s): Authors own creation

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