Table 7 Proposed indicators Themes Codes... | Emerald Publishing

Table 7

Proposed indicators

Themes	Codes	Indicators
Internal environment	Skill and knowledge Sustainable tourism culture Responsible behaviours	• No. of employees with adequate professional skills on eco-friendly practices /No. of total employees • No. and type of tools adopted to inform guests about environmental activities/policies in place • No. and type of voluntary firm certification/labelling for environmental/quality/sustainability • No. of energy-efficient equipment and products to reduce consumes • No. of water-efficient devices and equipment • No. and types of purchases from local sources/No. of total purchases (e.g. purchase of produced food, drinks, goods) • No. of purchase of eco-friendly materials and/or detergents/No. of total purchases of materials and/or detergents • No. and type of social, economic and environmental standards required to suppliers • No. and type of practices to sort waste (e.g. sorting of waste into paper, glass and plastic waste) • No. and type of practices to reuse waste (e.g. papers, bottles, cans and plastic materials • No. of personnel composed by people from local community/No. of total personnel • Profits invested in local activities/Total amount of profits
External environment	Policies Digital technologies Tourism demand Supply chain Local resources	• Measures and incentives supporting tourism development/Total measures and incentives • Measures and incentives encouraging revitalization of regional cultural and natural heritage/Total regional measures and incentives • No. and type of voluntary region certification/labelling for environmental/quality/sustainability • Fibre optic infrastructures for Internet connection • No. of tourists stay per night in the region (per month and per year) • No. of tourists in the region (per month and per year)/No. of residents in the region • No. of local firms producing local food, drinks, goods and services/No. of total local firms • Variation in the number of local tourism firms over the last five years • No. of events and initiatives focused on traditional/local culture and heritage/No. of total events and initiatives in the region • No. of residents satisfied with tourism activities in the region/No. of total residents in the region • Tourism employment in the region/Total employment in the destination

Themes	Codes	Indicators
Internal environment	Skill and knowledgeSustainable tourism cultureResponsible behaviours	• No. of employees with adequate professional skills on eco-friendly practices /No. of total employees • No. and type of tools adopted to inform guests about environmental activities/policies in place • No. and type of voluntary firm certification/labelling for environmental/quality/sustainability • No. of energy-efficient equipment and products to reduce consumes • No. of water-efficient devices and equipment • No. and types of purchases from local sources/No. of total purchases (e.g. purchase of produced food, drinks, goods) • No. of purchase of eco-friendly materials and/or detergents/No. of total purchases of materials and/or detergents • No. and type of social, economic and environmental standards required to suppliers • No. and type of practices to sort waste (e.g. sorting of waste into paper, glass and plastic waste) • No. and type of practices to reuse waste (e.g. papers, bottles, cans and plastic materials • No. of personnel composed by people from local community/No. of total personnel • Profits invested in local activities/Total amount of profits
External environment	PoliciesDigital technologiesTourism demandSupply chainLocal resources	• Measures and incentives supporting tourism development/Total measures and incentives • Measures and incentives encouraging revitalization of regional cultural and natural heritage/Total regional measures and incentives • No. and type of voluntary region certification/labelling for environmental/quality/sustainability • Fibre optic infrastructures for Internet connection • No. of tourists stay per night in the region (per month and per year) • No. of tourists in the region (per month and per year)/No. of residents in the region • No. of local firms producing local food, drinks, goods and services/No. of total local firms • Variation in the number of local tourism firms over the last five years • No. of events and initiatives focused on traditional/local culture and heritage/No. of total events and initiatives in the region • No. of residents satisfied with tourism activities in the region/No. of total residents in the region • Tourism employment in the region/Total employment in the destination

Source(s): Own elaboration; Table by authors