8

3

sustain

97

5

implementation

130

9

consolidation

48

7

evaluations

115

7

pilot intervention + evaluate outcomes

121

7

leadership

158

5

manage investment

191

9

prospectively collect cost and outcome data once the program is in effect

249

5

audit decision

14 + 41 +257

8

monitor project

measure, assess benefits realization*

review BC*

119

8

Act-communicate visions to all stakeholders during implementation

evaluate-monitor and document

Evaluate-quality metrics

React-analyze outcomes

Act-if any changes to original plan, reevaluate

React-translate outcomes to lifecycle costs and communicate back

Note(s): * order of this step was changed to original paper