Description of the categories in the concept matrix
| Catg. | Subcategory Feature | Definition |
|---|---|---|
| Method characteristics | Purpose | The reason(s) for which the method relates business models and business processes (Betzwieser et al., 2020) |
| Transformation | Describes how to map, move, or translate a business model to business processes or vice versa | |
| Impact analysis | Highlights how different factors affect a business model and related business processes | |
| Directionality | Direction(s) of interaction between business model and business processes (Betzwieser et al., 2020; di Valentin et al., 2015) | |
| Top-down | The method's steps are described in a top-down direction (i.e. using the business model as a starting point or use of the business model as a source of analysis for assessing the effect on underlying processes and resources of an organization) | |
| Bottom-up | The method's steps are described in a bottom-up direction (i.e. using the business processes as a source of analysis for assessing the effect on the related business model) | |
| Organizational level | Organizational level(s) in which the method aims to fulfill its purpose | |
| Strategy | The definition of how a company positions itself in a certain industry and how it will compete (Magretta, 2002; Porter, 1980) | |
| Tactics | The plan of actions for the specific configuration of business model elements and its corresponding resources given the residual choices predefined at the strategy level (Casadesus-Masanell and Ricart, 2010; Globocnik et al., 2020) | |
| Operations | The operational level involves business processes that are required to efficiently execute all activities associated with the business model given the residual choices predefined at the tactical level. This includes the definition of IT elements, that in combination with processes, support the functioning of the business (Al-Debei and Avison, 2010; Globocnik et al., 2020) | |
| Organizational context | Describes whether the method aims to analyze the context of an organization inwardly and/or externally | |
| Inter-organizational | Focus on how actors in a business ecosystem participate and exchange value in a network (vom Brocke et al., 2016; Grefen and Turetken, 2017; Solaimani et al., 2018) | |
| Intra-organizational | Focus on a single focal organization and how the organization operates to create value (Grefen and Turetken, 2017) | |
| Process perspective | Dimension(s) used to characterize a business process (Curtis et al., 1992) | |
| Functional | Activities performed | |
| Behavioral | Sequencing and conditions between the activities | |
| Organizational | Participants, roles, and systems that perform the activities | |
| Informational | Data and artifacts produced or manipulated | |
| Evaluation | The type(s) of evaluation(s) performed to provide proof of the validity and usefulness of an artifact in question (Peffers et al., 2012) | |
| Illustrative scenario | A demonstration of an artifact using a synthetic or real-world situation to illustrate its suitability | |
| Case study | The application of an artifact in a real-world situation to evaluate its effect | |
| Action research | Use of the artifact in a real-world situation as part of research intervention while simultaneously evaluating its effect | |
| Prototype | An implementation of the artifact to demonstrate its utility or suitability | |
| Subject-based experiment | A test involving subjects to evaluate whether an assertion is true | |
| Expert evaluation | An assessment through one or more experts, i.e. interviews | |
| Logical argument | An argument with face validity | |
| Technical experiment | A performance evaluation of the implemented artifact in relation to the real world |
| Catg. | Subcategory Feature | Definition |
|---|---|---|
| Method characteristics | The reason(s) for which the method relates business models and business processes ( | |
| Describes how to map, move, or translate a business model to business processes or vice versa | ||
| Highlights how different factors affect a business model and related business processes | ||
| Direction(s) of interaction between business model and business processes ( | ||
| The method's steps are described in a top-down direction (i.e. using the business model as a starting point or use of the business model as a source of analysis for assessing the effect on underlying processes and resources of an organization) | ||
| The method's steps are described in a bottom-up direction (i.e. using the business processes as a source of analysis for assessing the effect on the related business model) | ||
| Organizational level(s) in which the method aims to fulfill its purpose | ||
| The definition of how a company positions itself in a certain industry and how it will compete ( | ||
| The plan of actions for the specific configuration of business model elements and its corresponding resources given the residual choices predefined at the strategy level ( | ||
| The operational level involves business processes that are required to efficiently execute all activities associated with the business model given the residual choices predefined at the tactical level. This includes the definition of IT elements, that in combination with processes, support the functioning of the business ( | ||
| Describes whether the method aims to analyze the context of an organization inwardly and/or externally | ||
| Focus on how actors in a business ecosystem participate and exchange value in a network ( | ||
| Focus on a single focal organization and how the organization operates to create value ( | ||
| Dimension(s) used to characterize a business process ( | ||
| Activities performed | ||
| Sequencing and conditions between the activities | ||
| Participants, roles, and systems that perform the activities | ||
| Data and artifacts produced or manipulated | ||
| The type(s) of evaluation(s) performed to provide proof of the validity and usefulness of an artifact in question ( | ||
| A demonstration of an artifact using a synthetic or real-world situation to illustrate its suitability | ||
| The application of an artifact in a real-world situation to evaluate its effect | ||
| Use of the artifact in a real-world situation as part of research intervention while simultaneously evaluating its effect | ||
| An implementation of the artifact to demonstrate its utility or suitability | ||
| A test involving subjects to evaluate whether an assertion is true | ||
| An assessment through one or more experts, i.e. interviews | ||
| An argument with face validity | ||
| A performance evaluation of the implemented artifact in relation to the real world |
| Catg. | Phase Activity | Definition |
|---|---|---|
| Support in the BMM lifecycle | Business model design | Activities related to the idea generation, prototyping, feasibility, and decision making (Wirtz, 2020) |
| Business model prototyping | Representation of possible business model alternatives through ontologies (Wirtz, 2020) | |
| Process/capability identification | Identification of the current or potential process architecture and organizational capabilities (Adali et al., 2021; Dumas et al., 2018) | |
| Impact assessment/decision-making | Evaluation of the feasibility, viability, and risks of the business model in consideration of the process architecture and organizational capabilities (Gilsing et al., 2022; Wirtz, 2020) | |
| Business model implementation | Activities related to the definition and configuration of business processes and required resources before the actual operation of the business model (Wirtz, 2020) | |
| Process discovery/modeling | Process modeling or documentation (Dumas et al., 2018) | |
| Process analysis | Process assessment of potential impact and estimated effort using performance metrics (Dumas et al., 2018) | |
| Process redesign | Redesign of existing business processes or identification of new processes required to implement a new business model (Dumas et al., 2018; Globocnik et al., 2020) | |
| Process implementation | Activities related to organizational change management and automation of business processes (Dumas et al., 2018) | |
| Business model operation | Operation of the business model through the execution of business processes (Globocnik et al., 2020; Wirtz, 2020) | |
| Process execution | The actual execution or enactment of the business processes (Globocnik et al., 2020) | |
| Process monitoring and controlling | Evaluation of the performance and compliance of the business processes to potentially trigger changes in the business processes or in the business model (Dumas et al., 2018; Globocnik et al., 2020) |
| Catg. | Phase | Definition |
|---|---|---|
| Support in the BMM lifecycle | Activities related to the idea generation, prototyping, feasibility, and decision making ( | |
| Representation of possible business model alternatives through ontologies ( | ||
| Identification of the current or potential process architecture and organizational capabilities ( | ||
| Evaluation of the feasibility, viability, and risks of the business model in consideration of the process architecture and organizational capabilities ( | ||
| Activities related to the definition and configuration of business processes and required resources before the actual operation of the business model ( | ||
| Process modeling or documentation ( | ||
| Process assessment of potential impact and estimated effort using performance metrics ( | ||
| Redesign of existing business processes or identification of new processes required to implement a new business model ( | ||
| Activities related to organizational change management and automation of business processes ( | ||
| Operation of the business model through the execution of business processes ( | ||
| The actual execution or enactment of the business processes ( | ||
| Evaluation of the performance and compliance of the business processes to potentially trigger changes in the business processes or in the business model ( |
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