Table 2

Description of the categories in the concept matrix

Catg.Subcategory FeatureDefinition
Method characteristicsPurposeThe reason(s) for which the method relates business models and business processes (Betzwieser et al., 2020)
TransformationDescribes how to map, move, or translate a business model to business processes or vice versa
Impact analysisHighlights how different factors affect a business model and related business processes
DirectionalityDirection(s) of interaction between business model and business processes (Betzwieser et al., 2020; di Valentin et al., 2015)
Top-downThe method's steps are described in a top-down direction (i.e. using the business model as a starting point or use of the business model as a source of analysis for assessing the effect on underlying processes and resources of an organization)
Bottom-upThe method's steps are described in a bottom-up direction (i.e. using the business processes as a source of analysis for assessing the effect on the related business model)
Organizational levelOrganizational level(s) in which the method aims to fulfill its purpose
StrategyThe definition of how a company positions itself in a certain industry and how it will compete (Magretta, 2002; Porter, 1980)
TacticsThe plan of actions for the specific configuration of business model elements and its corresponding resources given the residual choices predefined at the strategy level (Casadesus-Masanell and Ricart, 2010; Globocnik et al., 2020)
OperationsThe operational level involves business processes that are required to efficiently execute all activities associated with the business model given the residual choices predefined at the tactical level. This includes the definition of IT elements, that in combination with processes, support the functioning of the business (Al-Debei and Avison, 2010; Globocnik et al., 2020)
Organizational contextDescribes whether the method aims to analyze the context of an organization inwardly and/or externally
Inter-organizationalFocus on how actors in a business ecosystem participate and exchange value in a network (vom Brocke et al., 2016; Grefen and Turetken, 2017; Solaimani et al., 2018)
Intra-organizationalFocus on a single focal organization and how the organization operates to create value (Grefen and Turetken, 2017)
Process perspectiveDimension(s) used to characterize a business process (Curtis et al., 1992)
FunctionalActivities performed
BehavioralSequencing and conditions between the activities
OrganizationalParticipants, roles, and systems that perform the activities
InformationalData and artifacts produced or manipulated
EvaluationThe type(s) of evaluation(s) performed to provide proof of the validity and usefulness of an artifact in question (Peffers et al., 2012)
Illustrative scenarioA demonstration of an artifact using a synthetic or real-world situation to illustrate its suitability
Case studyThe application of an artifact in a real-world situation to evaluate its effect
Action researchUse of the artifact in a real-world situation as part of research intervention while simultaneously evaluating its effect
PrototypeAn implementation of the artifact to demonstrate its utility or suitability
Subject-based experimentA test involving subjects to evaluate whether an assertion is true
Expert evaluationAn assessment through one or more experts, i.e. interviews
Logical argumentAn argument with face validity
Technical experimentA performance evaluation of the implemented artifact in relation to the real world
Catg.Phase
Activity
Definition
Support in the BMM lifecycleBusiness model designActivities related to the idea generation, prototyping, feasibility, and decision making (Wirtz, 2020)
Business model prototypingRepresentation of possible business model alternatives through ontologies (Wirtz, 2020)
Process/capability identificationIdentification of the current or potential process architecture and organizational capabilities (Adali et al., 2021; Dumas et al., 2018)
Impact assessment/decision-makingEvaluation of the feasibility, viability, and risks of the business model in consideration of the process architecture and organizational capabilities (Gilsing et al., 2022; Wirtz, 2020)
Business model implementationActivities related to the definition and configuration of business processes and required resources before the actual operation of the business model (Wirtz, 2020)
Process discovery/modelingProcess modeling or documentation (Dumas et al., 2018)
Process analysisProcess assessment of potential impact and estimated effort using performance metrics (Dumas et al., 2018)
Process redesignRedesign of existing business processes or identification of new processes required to implement a new business model (Dumas et al., 2018; Globocnik et al., 2020)
Process implementationActivities related to organizational change management and automation of business processes (Dumas et al., 2018)
Business model operationOperation of the business model through the execution of business processes (Globocnik et al., 2020; Wirtz, 2020)
Process executionThe actual execution or enactment of the business processes (Globocnik et al., 2020)
Process monitoring and controllingEvaluation of the performance and compliance of the business processes to potentially trigger changes in the business processes or in the business model (Dumas et al., 2018; Globocnik et al., 2020)

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