Overview of respondents in interviews and participants in workshops
| Interviews and workshops |
|---|
| Interview with respondent S1: manager consultant at Service Supplier subsidiary headquarters in Sweden Interview with respondent S2: manager at Service Supplier subsidiary headquarters in Sweden Interview with respondent S3: manager at Service Supplier subsidiary headquarters in Sweden |
| Interviews and workshops |
|---|
| Interview with respondent S1: manager consultant at Service Supplier subsidiary headquarters in Sweden |
| Service Supplier and Customer A | Service Supplier and Customer B | ||
|---|---|---|---|
| Interviewees from Supplier to Customer A | Participants in workshop with Customer A | Interviewees from Supplier to Customer B | Participants in workshop with Customer B |
| Respondent S4: manager operations Respondent S5: white-collar worker Respondent S6: blue-collar worker Respondent S7: manager operations Respondent S8: manager | 7 from Supplier (local) 2 from Customer 1 from Supplier's subsidiary headquarters | Respondent S9: manager operations Respondent S10: manager operations Respondent S11: white-collar worker Respondent S12: blue-collar worker Respondent S13: blue-collar worker | 4 from Supplier (local) 5 from Customer 2 from Supplier's subsidiary headquarters |
| Service Supplier and Customer A | Service Supplier and Customer B | ||
|---|---|---|---|
| Interviewees from Supplier to Customer A | Participants in workshop with Customer A | Interviewees from Supplier to Customer B | Participants in workshop with Customer B |
| Respondent S4: manager operations | 7 from Supplier (local) | Respondent S9: manager operations | 4 from Supplier (local) |
| Interviewees from Customer A | Interviewees from Customer B |
|---|---|
| Respondent C1: white-collar worker Respondent C2: white-collar worker Respondent C3: management support Respondent C4: manager operations Respondent C5: manager operations | Respondent C6: manager operations Respondent C7: manager operations Respondent C8: manager operations Respondent C9: manager operations Respondent C10: manager operations Respondent C11: manager operations Respondent C12: white-collar worker |
| Interviewees from Customer A | Interviewees from Customer B |
|---|---|
| Respondent C1: white-collar worker | Respondent C6: manager operations |
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