Table 2 Cross-analysis of the four... | Emerald Publishing

Table 2

Cross-analysis of the four themes found in the interpretative analysis of data in the study and the generic barriers from the literature review

Barriers found in literature/themes developed from the empirical data	Theme 1: Safety culture	Theme 2: Business model	Theme 3: The meaning of innovation	Theme 4: Managing barriers
1. Professional differences, attitudes, values	Strongly held values at the customers The culture of carefulness and precaution influences the collaborative climate	A growing realization of the need for a collaborative mindset, but not explicitly communicated	The customers are not used to think in terms of innovation	Lack of mutual knowledge and a shared view
2. Structures	The structure mirrors the customers' regulated production processes			Restricted access for the supplier to the customers' organizations
3. Lack of resources, staff, skills		Lack of knowledge of the respective business models
4. Organizational policies, rules	The safety culture manifested in regulations Regulative procedures imprint everyday work	Aspects of the “old” contract prevails	Ambitions for more radical innovation in conflict with safety regulations in existing production processes	The supplier took the initiative to interact with the customers
5. Lack of management		No incentives for the customers to learn more about the supplier		Innovation not of strategic importance for the customers' managers
6. Communication			Different meanings complicate communication	Lack of communication Lack of processes for sharing experiences
7. Distance		Operative personnel not involved in contract discussions		Distance between management and operations in both supplier and customer organizations
8. Relations, conflicts	Reluctance to interact with external partners Growing acceptance for innovation from the customers	The business model regulates current relations The customers re-negotiated supplier contracts every 3–5 years		Processes for sharing of experiences between supplier and customers are lacking

Barriers found in literature/themes developed from the empirical data	Theme 1: Safety culture	Theme 2: Business model	Theme 3: The meaning of innovation	Theme 4: Managing barriers
1. Professional differences, attitudes, values	Strongly held values at the customersThe culture of carefulness and precaution influences the collaborative climate	A growing realization of the need for a collaborative mindset, but not explicitly communicated	The customers are not used to think in terms of innovation	Lack of mutual knowledge and a shared view
2. Structures	The structure mirrors the customers' regulated production processes			Restricted access for the supplier to the customers' organizations
3. Lack of resources, staff, skills		Lack of knowledge of the respective business models
4. Organizational policies, rules	The safety culture manifested in regulationsRegulative procedures imprint everyday work	Aspects of the “old” contract prevails	Ambitions for more radical innovation in conflict with safety regulations in existing production processes	The supplier took the initiative to interact with the customers
5. Lack of management		No incentives for the customers to learn more about the supplier		Innovation not of strategic importance for the customers' managers
6. Communication			Different meanings complicate communication	Lack of communicationLack of processes for sharing experiences
7. Distance		Operative personnel not involved in contract discussions		Distance between management and operations in both supplier and customer organizations
8. Relations, conflicts	Reluctance to interact with external partnersGrowing acceptance for innovation from the customers	The business model regulates current relationsThe customers re-negotiated supplier contracts every 3–5 years		Processes for sharing of experiences between supplier and customers are lacking