Constructs and related items
| Construct | Sub-construct | Original sub-constructs and sources | Items |
|---|---|---|---|
| Knowledge management processes (KMPs) | Knowledge acquisition (KA) | Knowledge acquisition (Lee and Wong, 2015) Knowledge management capability (Lei et al., 2021) Knowledge acquisition (Mageswari et al., 2017) Knowledge acquisition (Tan and Wong, 2015) | In our firm, employees acquire knowledge from corporate repositories and databases In our firm, employees acquire knowledge from Internet In our firm, employees acquire knowledge from training courses, workshops or seminars In our firm, employees acquire knowledge from learning by doing and learning by observing In our firm, employees acquire knowledge from external sources and actors (others facilities, providers, clients, partners or competitors) In our firm external mentor organisations have been identified in order to learn from their experience (networks of professionals, consultants and experts) In our firm interviews are regularly carried out with employees who leave the organisation in order to improve knowledge and evaluate any critical experiences In our firm, employees are also hired based on the alignment of their knowledge with the corporate strategy |
| Knowledge creation and generation (KCG) | Knowledge generation (Ağ;an et al., 2018) Knowledge creation (Ernawati and Hamid, 2020) Knowledge creation and generation (Lee and Wong, 2015) Knowledge management capability (Lei et al., 2021) Knowledge creation (Mageswari et al., 2017) Knowledge creation and generation (Tan and Wong, 2015) | In our firm, employees are encouraged to create knowledge and put innovative ideas into practice in their daily tasks In our firm, employees participate in brainstorming sessions to discuss problems and identify potential solutions In our firm, employees work in team to create new knowledge In our firm new knowledge is generated by using new technologies In our firm, knowledge is generated by participating in new business opportunities In our firm, the main experiences of success and failure are traced in order to generate new knowledge | |
| Knowledge use and application (KUA) | Knowledge usage (Ağ;an et al., 2018) Knowledge application and utilisation (Lee and Wong, 2015) Knowledge management capability (Lei et al., 2021) Knowledge utilisation and application (Tan and Wong, 2015) | In our firm, employees apply best practice in their daily tasks In our firm, employees apply knowledge generated from similar situations in the past to solve new problems In our firm, employees apply existing knowledge assets to generate value | |
| Knowledge archiving and updating (KAU) | Knowledge storage (Ernawati and Hamid, 2020) Knowledge codification and storing (Lee and Wong, 2015) Knowledge storage (Mageswari et al., 2017) Knowledge storing and updating (Tan and Wong, 2015) | In our firm, employees organise knowledge in order to have quick access in case they’ll need it In our firm, employees update the archived knowledge In our firm, employees are willing to enrich the repositories where knowledge is stored In our firm, knowledge is accessible to anyone who needs it In our firm, every work procedure and the necessary skills for the various tasks are formalised and mapped In our firm, it is mandatory to document the experiences and learning during a new project/assignment (de-briefing after every project) In our firm, we have a centralised and updated archive (directory e-mail, note Lotus, Intranet) to organise acquired and generated knowledge In our firm, there is a database with the structured lists of employee skills | |
| Knowledge sharing and transfer (KST) | Knowledge sharing (Ağ;an et al., 2018) Knowledge dissemination (Ernawati and Hamid, 2020) Knowledge transferring and sharing (Lee and Wong, 2015) Knowledge management capability (Lei et al., 2021) Knowledge sharing (Mageswari et al., 2017) Knowledge sharing and transferring (Tan and Wong, 2015) | In our firm, employees share willingly and voluntarily share their thoughts, information, experiences and knowledge with the rest of the employees In our firm, employees participate in meetings, discussions or other knowledge sharing activities In our firm, employees use technological tools (groupware, e-mail, network tools, ecc) to share knowledge In our firm, employees share knowledge throw cooperation, collaboration and mutual interaction In our firm, employees have free access to documents, information and knowledge held by other divisions within firm In our firm, employee rotation between areas and tasks is adopted In our firm, there are specific processes for sharing knowledge and best practices between the organisation In our firm, periodic meetings are held to inform employees about main news that characterise the firm In our firm, there is a common language to sustain knowledge exchange and sharing between employees and departments In our firm, communities have been developed to allow people with common interests to share knowledge | |
| Supply chain resilience (SCR) | Risk mitigation competency (Ambulkar et al., 2016) SC performance (Barber et al., 2017) Supply chain resilience (Chunsheng et al., 2020) Supply chain robustness (Wieland and Wallenburg, 2012) | In our firm, we are able to cope with the changes arising from the interruption of the supply chain In our firm, we are able to provide a quick answer to the interruption of the supply chain In our firm, we are able to maintain high awareness of the situation in every moment In our firm, we are able to survive and take the opportunities In our firm, we are able to re-engineer collaboration and reduce uncertainty | |
| Manufacturing firm performance (MFP) | Manufacturing firm performances (Barber et al., 2017) Market performance outcome, Financial performance outcome, Qualitative performance outcome (Cristofaro et al., 2021) Organisational performance; operational performance (Mageswari et al., 2017) Manufacturing performance (Tan and Wong, 2015) Business performance (Wieland and Wallenburg, 2012) | Sales Operating margin Return on investments Customer satisfaction Productivity and efficiency Reactivity and flexibility |
| Construct | Sub-construct | Original sub-constructs and sources | Items |
|---|---|---|---|
| Knowledge management processes (KMPs | Knowledge acquisition (KA) | Knowledge acquisition ( | In our firm, employees acquire knowledge from corporate repositories and databases |
| Knowledge creation and generation (KCG) | Knowledge generation ( | In our firm, employees are encouraged to create knowledge and put innovative ideas into practice in their daily tasks | |
| Knowledge use and application (KUA) | Knowledge usage ( | In our firm, employees apply best practice in their daily tasks | |
| Knowledge archiving and updating (KAU) | Knowledge storage ( | In our firm, employees organise knowledge in order to have quick access in case they’ll need it | |
| Knowledge sharing and transfer (KST) | Knowledge sharing ( | In our firm, employees share willingly and voluntarily share their thoughts, information, experiences and knowledge with the rest of the employees | |
| Supply chain resilience (SCR) | Risk mitigation competency ( | In our firm, we are able to cope with the changes arising from the interruption of the supply chain | |
| Manufacturing firm performance (MFP) | Manufacturing firm performances ( | Sales |
| Construct | Sources | Items |
|---|---|---|
| Artificial intelligence (AI) adoption | Arnarsson et al. (2021) Belhadi et al. (2021b) Latête et al. (2021) Modgil et al. (2021) Pramod (2022) Rhem (2021) | In our firm we adopt AI tools based on “machine learning” technology |
| In our firm we adopt AI tools based on “neural network” technology | ||
| In our firm we adopt AI tools based on “deep learning” technology | ||
| In our firm we adopt AI tools based on “computer vision” technology | ||
| In our firm we adopt AI tools based on “natural language processing” technology | ||
| In our firm we adopt AI tools based on “cognitive computing” technology | ||
| In our firm we adopt AI tools based on “predictive analytics” technology | ||
| In our firm we adopt AI tools based on “robotic process automation” technology | ||
| In our firm we adopt AI tools based on “semantic search” technology |
| Construct | Sources | Items |
|---|---|---|
| Artificial intelligence (AI) adoption | In our firm we adopt AI tools based on “machine learning” technology | |
| In our firm we adopt AI tools based on “neural network” technology | ||
| In our firm we adopt AI tools based on “deep learning” technology | ||
| In our firm we adopt AI tools based on “computer vision” technology | ||
| In our firm we adopt AI tools based on “natural language processing” technology | ||
| In our firm we adopt AI tools based on “cognitive computing” technology | ||
| In our firm we adopt AI tools based on “predictive analytics” technology | ||
| In our firm we adopt AI tools based on “robotic process automation” technology | ||
| In our firm we adopt AI tools based on “semantic search” technology |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.