Table 5 Examples of improved project... | Emerald Publishing

Table 5

Examples of improved project deliveries

Project goal (Simplified)	New approach	Effect on project outcome
Reduce quality errors in panes production using IoT systems	The project is spending more time on defining the problem by talking to stakeholders and gathering facts	Without learning from the group coaching process, the project would only uncover a third of the root causes
	The project manager is coaching project participants and receives coaching from the project sponsor
	They are experimenting and testing our hypothesis and possible solutions
Improve a new travel settlement process	The project is reframing the problem from reducing finance's time spent supporting the settlement process to reducing the time the superuser spends on travel settlement	Implementation of a sustainable solution since the superuser was part of defining and implementing the solution
Improve a new travel settlement process	The project manager involves the superusers in solving the problem
Improve panes production using IoT systems	The project is deliberately spending more time gathering facts and defining the problem	The project identified a more effective solution than the one initially conceived
	The project is experimenting with several solutions before implementation
	The project involves workers in the planning phase and in conducting experimentation
Implementing new wood component production line and associated new technology	The project prioritizes time to frame the goal and current state in detail, despite being on a tight schedule, and uses explorative questioning	The project succeeded with a big new project on time, despite it being imposed on short notice by top management with tight schedules
	The project group meets every day to learn from the last (small) step and define the next small step
Moving the existing production line to prepare for a new one	The project involves the workers defining the problem, identifying, and experimenting with solutions by asking explorative questions	The project identified a more effective solution than the one initially conceived
	The project uncovers different framings of the problem and solution before deciding by experimenting instead of discussing
Aluminum flashing component production and packing line	The workers framed and resolved several small problems within their own control and influence through daily coaching sessions. In addition, they learned how to understand and use the many production performance data available	The project reported an 11% productivity increase The intervention also resulted in an improved work climate, according to workers' representatives
Aluminum cladding component production line using IoT systems		Overall equipment effectiveness (OEE) improved from 45 to 60 The intervention resulted in an improved work climate, according to workers' representatives

Project goal (Simplified)	New approach	Effect on project outcome
Reduce quality errors in panes production using IoT systems	The project is spending more time on defining the problem by talking to stakeholders and gathering facts	Without learning from the group coaching process, the project would only uncover a third of the root causes
	The project manager is coaching project participants and receives coaching from the project sponsor
	They are experimenting and testing our hypothesis and possible solutions
Improve a new travel settlement process	The project is reframing the problem from reducing finance's time spent supporting the settlement process to reducing the time the superuser spends on travel settlement	Implementation of a sustainable solution since the superuser was part of defining and implementing the solution
Improve a new travel settlement process	The project manager involves the superusers in solving the problem
Improve panes production using IoT systems	The project is deliberately spending more time gathering facts and defining the problem	The project identified a more effective solution than the one initially conceived
	The project is experimenting with several solutions before implementation
	The project involves workers in the planning phase and in conducting experimentation
Implementing new wood component production line and associated new technology	The project prioritizes time to frame the goal and current state in detail, despite being on a tight schedule, and uses explorative questioning	The project succeeded with a big new project on time, despite it being imposed on short notice by top management with tight schedules
	The project group meets every day to learn from the last (small) step and define the next small step
Moving the existing production line to prepare for a new one	The project involves the workers defining the problem, identifying, and experimenting with solutions by asking explorative questions	The project identified a more effective solution than the one initially conceived
	The project uncovers different framings of the problem and solution before deciding by experimenting instead of discussing
Aluminum flashing component production and packing line	The workers framed and resolved several small problems within their own control and influence through daily coaching sessions. In addition, they learned how to understand and use the many production performance data available	The project reported an 11% productivity increaseThe intervention also resulted in an improved work climate, according to workers' representatives
Aluminum cladding component production line using IoT systems		Overall equipment effectiveness (OEE) improved from 45 to 60The intervention resulted in an improved work climate, according to workers' representatives