Table 2 Summary of implications from the... | Emerald Publishing

Table 2

Summary of implications from the example

Conceptualization	Model analysis	Implications on the flexibility-support tradeoff
Imperative	• Model does not show links to important actors • Model overlooks important aspects of the wider process • Model centered on administrative controls • Improvisation is often necessary to complete the process, but the administrative controls cannot be violated	Both flexibility and support are constrained by focusing on specific tasks
Instance-based	• Model is generic and opaque • Model does not address what happens with failed applications	Support is impaired by model opaqueness. Flexibility is possible but with low support, as improvised actions are undocumented
Declarative	• Model has only few compulsory tasks; the other tasks can be deviated • Model lacks clarity about which tasks can be deviated • Model lacks critical information necessary to complete the process • Model does not address failed applications	Process support depends on a variety of information. Flexibility is possible, but the level of required compliance is unclear
Actor-centric	• Model does not show important interactions • Model has excessive focus on administrative actors • Applicants live the process in a wider context not reflected in the model	Flexibility involves a variety of actors and interactions. Support is compromised by block-boxing these interactions
Patterns of action	• Model promotes a bureaucratic procedure • Process is more opportunistic than what the model implies • Actors develop strategies to increase the success of completing the process	Opportunistic behavior is an essential aspect of flexibility. Support is impaired because successful behaviors are undocumented
Process stories	• Model limits collaboration with other parties • Scope is wider than suggested by the model • Connections with the wider process are not obvious in the model • Roles and actors are more varied than suggested by the model • More feedback is required to avoid failure	Flexibility has a wide scope and depends on a variety of related elements. Support depends on documenting a variety of experiences

Conceptualization	Model analysis	Implications on the flexibility-support tradeoff
Imperative	• Model does not show links to important actors • Model overlooks important aspects of the wider process • Model centered on administrative controls • Improvisation is often necessary to complete the process, but the administrative controls cannot be violated	Both flexibility and support are constrained by focusing on specific tasks
Instance-based	• Model is generic and opaque • Model does not address what happens with failed applications	Support is impaired by model opaqueness. Flexibility is possible but with low support, as improvised actions are undocumented
Declarative	• Model has only few compulsory tasks; the other tasks can be deviated • Model lacks clarity about which tasks can be deviated • Model lacks critical information necessary to complete the process • Model does not address failed applications	Process support depends on a variety of information. Flexibility is possible, but the level of required compliance is unclear
Actor-centric	• Model does not show important interactions • Model has excessive focus on administrative actors • Applicants live the process in a wider context not reflected in the model	Flexibility involves a variety of actors and interactions. Support is compromised by block-boxing these interactions
Patterns of action	• Model promotes a bureaucratic procedure • Process is more opportunistic than what the model implies • Actors develop strategies to increase the success of completing the process	Opportunistic behavior is an essential aspect of flexibility. Support is impaired because successful behaviors are undocumented
Process stories	• Model limits collaboration with other parties • Scope is wider than suggested by the model • Connections with the wider process are not obvious in the model • Roles and actors are more varied than suggested by the model • More feedback is required to avoid failure	Flexibility has a wide scope and depends on a variety of related elements. Support depends on documenting a variety of experiences