Table 2

Motivations for companies to adopt QFS systems

Internal motivations
Improved productivity and efficiencyPaunescu et al. (2018) 
Improving the relationship between employees and managersCarmona- Calvo et al. (2016) 
Reducing errors, waste and costsKafetzopoulos et al. (2014), Carmona- Calvo et al. (2016) 
Improving QFSMacheka et al. 2013, Carmona- Calvo et al. (2016), Maldonado-Siman et al., 2014a, Fernando et al. (2014) 
Increasing consumer welfare
Rincón-Ballesteros et al. (2019, 2021)
External motivations
Access to new markets and fulfillment of legislationMacheka et al. (2013), Paunescu et al. (2018), Stranieri et al. (2016), Maldonado-Siman et al. (2014b), Fernando et al. (2014) 
To obtain a competitive advantage and improve the company’s position in the marketCarmona- Calvo et al. (2016), Kafetzopoulos et al. (2014), Paunescu et al. (2018), Fernando et al. (2014) 

Source(s): Own elaboration

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