Motivations for companies to adopt QFS systems
| Internal motivations | |
|---|---|
| Improved productivity and efficiency | Paunescu et al. (2018) |
| Improving the relationship between employees and managers | Carmona- Calvo et al. (2016) |
| Reducing errors, waste and costs | Kafetzopoulos et al. (2014), Carmona- Calvo et al. (2016) |
| Improving QFS | Macheka et al. 2013, Carmona- Calvo et al. (2016), Maldonado-Siman et al., 2014a, Fernando et al. (2014) |
| Increasing consumer welfare | Rincón-Ballesteros et al. (2019, 2021) |
| External motivations | |
| Access to new markets and fulfillment of legislation | Macheka et al. (2013), Paunescu et al. (2018), Stranieri et al. (2016), Maldonado-Siman et al. (2014b), Fernando et al. (2014) |
| To obtain a competitive advantage and improve the company’s position in the market | Carmona- Calvo et al. (2016), Kafetzopoulos et al. (2014), Paunescu et al. (2018), Fernando et al. (2014) |
| Internal motivations | |
|---|---|
| Improved productivity and efficiency | |
| Improving the relationship between employees and managers | |
| Reducing errors, waste and costs | |
| Improving QFS | |
| Increasing consumer welfare | |
| External motivations | |
| Access to new markets and fulfillment of legislation | |
| To obtain a competitive advantage and improve the company’s position in the market | |
Source(s): Own elaboration
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