Reliability and validity tests
| Construct | Mean (SD) | CR | AVE | SIC | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (>0.60) | (>0.40) | 1 | 2 | 3 | 4 | 5 | 6 | 7 | ||
| 1. WOM | 4.50 (1.36) | 0.85 | 0.59 | 1 | ||||||
| 2. COO image | 5.49 (1.07) | 0.89 | 0.72 | 0.12 | 1 | |||||
| 3. Brand distinctiveness | 4.40 (1.06) | 0.82 | 0.60 | 0.15 | 0.10 | 1 | ||||
| 4. OBE | 4.92 (1.24) | 0.92 | 0.75 | 0.05 | 0.10 | 0.09 | 1 | |||
| 5. Brand awareness/associations | 5.72 (1.15) | 0.92 | 0.75 | 0.05 | 0.08 | 0.07 | 0.18 | 1 | ||
| 6. Brand loyalty | 5.08 (1.25) | 0.90 | 0.69 | 0.17 | 0.11 | 0.16 | 0.37 | 0.32 | 1 | |
| 7. Perceived quality | 5.61 (1.00) | 0.95 | 0.83 | 0.18 | 0.34 | 0.21 | 0.20 | 0.29 | 0.48 | 1 |
| Construct | Mean (SD) | CR | AVE | SIC | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (>0.60) | (>0.40) | 1 | 2 | 3 | 4 | 5 | 6 | 7 | ||
| 1. WOM | 4.50 (1.36) | 0.85 | 0.59 | 1 | ||||||
| 2. COO image | 5.49 (1.07) | 0.89 | 0.72 | 0.12 | 1 | |||||
| 3. Brand distinctiveness | 4.40 (1.06) | 0.82 | 0.60 | 0.15 | 0.10 | 1 | ||||
| 4. OBE | 4.92 (1.24) | 0.92 | 0.75 | 0.05 | 0.10 | 0.09 | 1 | |||
| 5. Brand awareness/associations | 5.72 (1.15) | 0.92 | 0.75 | 0.05 | 0.08 | 0.07 | 0.18 | 1 | ||
| 6. Brand loyalty | 5.08 (1.25) | 0.90 | 0.69 | 0.17 | 0.11 | 0.16 | 0.37 | 0.32 | 1 | |
| 7. Perceived quality | 5.61 (1.00) | 0.95 | 0.83 | 0.18 | 0.34 | 0.21 | 0.20 | 0.29 | 0.48 | 1 |
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