Table 2

Reliability and validity tests

ConstructMean (SD)CRAVESIC
(>0.60)(>0.40)1234567
1. WOM4.50 (1.36)0.850.591      
2. COO image5.49 (1.07)0.890.720.121     
3. Brand distinctiveness4.40 (1.06)0.820.600.150.101    
4. OBE4.92 (1.24)0.920.750.050.100.091   
5. Brand awareness/associations5.72 (1.15)0.920.750.050.080.070.181  
6. Brand loyalty5.08 (1.25)0.900.690.170.110.160.370.321 
7. Perceived quality5.61 (1.00)0.950.830.180.340.210.200.290.481

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