Table 1

Questions that will form the survey

  • 1.

    Do you understand the term productivity as it is used in this company? Yes/no, please elaborate

  • 2.

    How aware are you of this company's different categories of cost savings? Yes/no, please elaborate

  • 3

    How confident are you in calculating benefits for process improvements? Liker Scale

  • 4.

    “Waste” from a lean perspective means any non-value adding activity (NVA) – Can you name the types of waste from a lean perspective? Please list

  • 5.

    How confident would you be in calculating a benefit for each type of improvement listed? Liker Scale

  • 6.

    Would you expect your measure of the benefit and productivity measure to match or correlate? Yes/No. Please elaborate

Source(s): Authors’ own creation

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