Summary of smart working strengths and weaknesses before and after the pandemic
| Smart working before COVID-19 | Smart working after COVID-19 | |
|---|---|---|
| Strengths |
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| Weaknesses |
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| Smart working before COVID-19 | Smart working after COVID-19 | |
|---|---|---|
| Strengths | Improvement of organizational flexibility, processes, and efficiency Improvement of employees' autonomy and flexibility: work- life balance and well-being Potential improvement of communication and collaboration | Improvement of organizational flexibility, processes, and efficiency Prompt answer to the health emergency Increased collaboration and proactiveness Precise setting of the objectives by managers |
| Weaknesses | Physical distance from the office reduces the potential improvement of communication Risk of reduced employees' responsibility because of a lacking direct control Some activities cannot, at least partly, be carried out in smart working Lack of training on the use of technological devices | Lacking boundaries between work and private life Lacking the right to disconnection Lack of training on the use of technological device Risk of employees' isolation from the office Reduced communication between colleagues |