Preliminary variables
| Phases Inputs/outputs | Items | Scale items Likert scale from 1 (in total disagreement) to 5 (in total agreement) | References |
|---|---|---|---|
| Outputs KCP | Y1 | Increase in benefits In the last three years, the profits have increased considerably by the application of the results of the R&D | García-Valderrama et al. (2008), Saghaei and Ghasemi (2009), and Zahoor and Sahof (2018) |
| Y2 | Increase in income: The sales revenues have increased, thanks to the application of the results of the R&D | Kerssens-van Drongelen and Cooke (1997) and Zahoor and Sahof (2018) | |
| Y3 | Improvement of positioning when faced with competitors: The overall positioning of our company against its competitors has improved, thanks to the application of the R&D results | García-Valderrama et al. (2008) | |
| Y4 | Increased customer satisfaction and market share: Customer satisfaction has increased thanks to the application of the results of the R&D, and the market share has increased thanks to the application of the results of the R&D | Crosby and Sheery (2006) and Ģağlar and Gürel (2019) | |
| Outputs KPP Inputs KCP | S1 | Degree of innovation: The innovation in products and in process always originates in R&D | Crosby and Sheery (2006), Ģağlar and Gürel (2019), and Wang et al. (2020) |
| S2 | Quality: The R&D activities are always subjected to standards for the measurement of quality, and the standards for quality established for the R&D activities are always achieved | Crosby and Sheery (2006), Ģağlar and Gürel (2019), and García-Valderrama et al. (2009) | |
| Links Variables (Netwok DEA) | Z1 | Degree of appropriation of results (patents). In the last three years, the increase in the number of patents has been very high | Crosby and Sheery (2006), Ģağlar and Gürel (2019), and García-Valderrama et al. (2009) |
| Z2 | Alliances in R&D between companies: Opportunities for establishing alliances in R&D with other organizations are always identified | Crosby and Sheery (2006) and Liu et al. (2020) | |
| Inputs KPP | X1 | Staff capabilities: They have many capabilities (aptitudes and skills) | Crosby and Sheery (2006), Ģağlar and Gürel (2019), and García-Valderrama et al. (2009) |
| X2 | Growth of R&D staff for new projects: In the last three years, the number of R&D personnel has increased considerably with respect to the volume of new projects | Crosby and Sheery (2006), García-Valderrama et al. (2009), and Leenders and Wierenga (2002) | |
| X3 | Experience of R&D staff: They have much previous experience of R&D in other national companies. They have much previous experience of R&D in other companies, that are foreign | Crosby and Sheery (2006) and García-Valderrama et al. (2008) | |
| X4 | Training: Personnel structures of the R&D personnel | Crosby and Sheery (2006), Ģağlar and Gürel (2019), García-Valderrama et al. (2009) | |
| X5 | R&D effort: In the last three years, the expenditure on R&D has increased considerably, as a proportion of total revenue | Crosby and Sheery (2006), Ģağlar and Gürel (2019), García-Valderrama et al. (2009), Leenders and Wierenga (2002), and Yiu et al. (2020) |
| Phases | Items | Scale items | References |
|---|---|---|---|
| Outputs | Y1 | Increase in benefits | |
| Y2 | Increase in income: The sales revenues have increased, thanks to the application of the results of the R&D | ||
| Y3 | Improvement of positioning when faced with competitors: The overall positioning of our company against its competitors has improved, thanks to the application of the R&D results | ||
| Y4 | Increased customer satisfaction and market share: Customer satisfaction has increased thanks to the application of the results of the R&D, and the market share has increased thanks to the application of the results of the R&D | ||
| Outputs KPP | S1 | Degree of innovation: The innovation in products and in process always originates in R&D | |
| S2 | Quality: The R&D activities are always subjected to standards for the measurement of quality, and the standards for quality established for the R&D activities are always achieved | ||
| Links | Z1 | Degree of appropriation of results (patents). In the last three years, the increase in the number of patents has been very high | |
| Z2 | Alliances in R&D between companies: Opportunities for establishing alliances in R&D with other organizations are always identified | ||
| Inputs | X1 | Staff capabilities: They have many capabilities (aptitudes and skills) | |
| X2 | Growth of R&D staff for new projects: In the last three years, the number of R&D personnel has increased considerably with respect to the volume of new projects | ||
| X3 | Experience of R&D staff: They have much previous experience of R&D in other national companies. They have much previous experience of R&D in other companies, that are foreign | ||
| X4 | Training: Personnel structures of the R&D personnel | ||
| X5 | R&D effort: In the last three years, the expenditure on R&D has increased considerably, as a proportion of total revenue |
Source(s): Table by authors
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