Table 1

Characteristics of the owner/manager and of the firms in the sample

MeasuresItemNumber (N = 282)Percentage (%)
Interviewee's profileOwner4014.18
 Manager24285.82
TA sizeIndividual firm4716.67
 Micro-firm (From 2 to 9 employees)22178.36
 Small Firm (From 10 to 50 employees)144.97
TA seniorityLess than 10 years7526.60
 Equal to or more than 10 years20773.40
TA main activity (N = 257)Travel Agency9834.75
 Tour Organizer9332.98
 Hybrid activity9132.27
TA Network membershipYes18565.60
 No9734.40
Owner/Manager's GenderMale16357.80
 Female11942.20
Owner/Manager's Education levelHigh School diploma or less10236.17
 Bachelor/Master's degree or higher18063.83
Owner/Manager's age (Generation)*
 Y4114.64
 X16057.14
 Baby Boomers7928.21
Daily time spent online by the owner/manager
 0–29 min10236.17
 30–119 min12243.26
 At least 120 min5820.57
Owner/Manager's level of technological experience
 Low3311.70
 Medium11440.43
 High13547.87

Note(s): *2 missing values

Source(s): Table by authors

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