Loadings and cross-loadings for latent variables
| Variables | Items | 1 | 2 | 3 | 4 | 5 | p-values |
|---|---|---|---|---|---|---|---|
| Social media | Q1 | (0.933) | 0.253 | 0.052 | −0.075 | −0.093 | <0.001 |
| Q2 | (0.946) | −0.216 | −0.092 | 0.087 | 0.137 | <0.001 | |
| Q3 | (0.986) | −0.032 | 0.038 | −0.012 | −0.044 | <0.001 | |
| Knowledge sharing | Q1 | −0.031 | (0.772) | −0.010 | 0.215 | −0.100 | <0.001 |
| Q2 | 0.060 | (0.717) | 0.034 | 0.400 | 0.028 | <0.001 | |
| Q3 | 0.165 | (0.743) | 0.218 | −0.497 | 0.146 | <0.001 | |
| Q4 | −0.165 | (0.863) | −0.208 | −0.097 | −0.060 | <0.001 | |
| Knowledge acquisition capability | Q1 | −0.127 | −0.002 | (0.963) | 0.104 | 0.015 | <0.001 |
| Q2 | 0.170 | −0.050 | (0.969) | −0.043 | −0.035 | <0.001 | |
| Q3 | −0.044 | 0.051 | (0.978) | −0.059 | 0.020 | <0.001 | |
| Risk-taking behavior | Q1 | −0.145 | 0.045 | 0.019 | (0.852) | −0.093 | <0.001 |
| Q2 | 0.200 | 0.119 | 0.016 | (0.833) | 0.097 | <0.001 | |
| Q3 | 0.010 | −0.190 | 0.023 | (0.901) | 0.153 | <0.001 | |
| Q4 | −0.059 | 0.039 | −0.058 | (0.865) | −0.161 | <0.001 | |
| Service innovation behavior | Q1 | −0.104 | 0.060 | −0.184 | 0.063 | (0.836) | <0.001 |
| Q2 | −0.170 | 0.137 | −0.176 | 0.118 | (0.875) | <0.001 | |
| Q3 | 0.083 | −0.288 | 0.051 | 0.047 | (0.869) | <0.001 | |
| Q4 | −0.181 | −0.152 | 0.039 | 0.139 | (0.704) | <0.001 | |
| Q5 | 0.099 | −0.052 | 0.083 | −0.142 | (0.866) | <0.001 | |
| Q6 | 0.311 | 0.354 | 0.249 | −0.261 | (0.658) | <0.001 |
| Variables | Items | 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|---|---|
| Social media | Q1 | 0.253 | 0.052 | −0.075 | −0.093 | <0.001 | |
| Q2 | −0.216 | −0.092 | 0.087 | 0.137 | <0.001 | ||
| Q3 | −0.032 | 0.038 | −0.012 | −0.044 | <0.001 | ||
| Knowledge sharing | Q1 | −0.031 | −0.010 | 0.215 | −0.100 | <0.001 | |
| Q2 | 0.060 | 0.034 | 0.400 | 0.028 | <0.001 | ||
| Q3 | 0.165 | 0.218 | −0.497 | 0.146 | <0.001 | ||
| Q4 | −0.165 | −0.208 | −0.097 | −0.060 | <0.001 | ||
| Knowledge acquisition capability | Q1 | −0.127 | −0.002 | 0.104 | 0.015 | <0.001 | |
| Q2 | 0.170 | −0.050 | −0.043 | −0.035 | <0.001 | ||
| Q3 | −0.044 | 0.051 | −0.059 | 0.020 | <0.001 | ||
| Risk-taking behavior | Q1 | −0.145 | 0.045 | 0.019 | −0.093 | <0.001 | |
| Q2 | 0.200 | 0.119 | 0.016 | 0.097 | <0.001 | ||
| Q3 | 0.010 | −0.190 | 0.023 | 0.153 | <0.001 | ||
| Q4 | −0.059 | 0.039 | −0.058 | −0.161 | <0.001 | ||
| Service innovation behavior | Q1 | −0.104 | 0.060 | −0.184 | 0.063 | <0.001 | |
| Q2 | −0.170 | 0.137 | −0.176 | 0.118 | <0.001 | ||
| Q3 | 0.083 | −0.288 | 0.051 | 0.047 | <0.001 | ||
| Q4 | −0.181 | −0.152 | 0.039 | 0.139 | <0.001 | ||
| Q5 | 0.099 | −0.052 | 0.083 | −0.142 | <0.001 | ||
| Q6 | 0.311 | 0.354 | 0.249 | −0.261 | <0.001 |
Note(s): Loadings are shown within parentheses, loadings are un-rotated and cross-loadings are oblique-rotated; p-values refer to loadings
Source(s): Table by the author
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