Table 1

Loadings and cross-loadings for latent variables

VariablesItems12345p-values
Social mediaQ1(0.933)0.2530.052−0.075−0.093<0.001
Q2(0.946)−0.216−0.0920.0870.137<0.001
Q3(0.986)−0.0320.038−0.012−0.044<0.001
Knowledge sharingQ1−0.031(0.772)−0.0100.215−0.100<0.001
Q20.060(0.717)0.0340.4000.028<0.001
Q30.165(0.743)0.218−0.4970.146<0.001
Q4−0.165(0.863)−0.208−0.097−0.060<0.001
Knowledge acquisition capabilityQ1−0.127−0.002(0.963)0.1040.015<0.001
Q20.170−0.050(0.969)−0.043−0.035<0.001
Q3−0.0440.051(0.978)−0.0590.020<0.001
Risk-taking behaviorQ1−0.1450.0450.019(0.852)−0.093<0.001
Q20.2000.1190.016(0.833)0.097<0.001
Q30.010−0.1900.023(0.901)0.153<0.001
Q4−0.0590.039−0.058(0.865)−0.161<0.001
Service innovation behaviorQ1−0.1040.060−0.1840.063(0.836)<0.001
Q2−0.1700.137−0.1760.118(0.875)<0.001
Q30.083−0.2880.0510.047(0.869)<0.001
Q4−0.181−0.1520.0390.139(0.704)<0.001
Q50.099−0.0520.083−0.142(0.866)<0.001
Q60.3110.3540.249−0.261(0.658)<0.001

Note(s): Loadings are shown within parentheses, loadings are un-rotated and cross-loadings are oblique-rotated; p-values refer to loadings

Source(s): Table by the author

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