Results
| H | Path | β | p-value | Supported? |
|---|---|---|---|---|
| H1 | Social media → Knowledge sharing | 0.565 | <0.001 | Yes |
| H2 | Social media → Knowledge acquisition | 0.376 | <0.001 | Yes |
| H3 | Knowledge sharing → Knowledge acquisition | 0.258 | <0.001 | Yes |
| H4 | Social media → Risk-taking | 0.376 | <0.001 | Yes |
| H5 | Knowledge sharing → Risk-taking | 0.415 | <0.001 | Yes |
| H6 | Knowledge acquisition → Risk-taking | 0.097 | 0.007 | Yes |
| H7 | Knowledge sharing → Service innovation behavior | 0.485 | <0.001 | Yes |
| H8 | Knowledge acquisition → Service innovation behavior | 0.356 | <0.001 | Yes |
| H9 | Risk-taking → Service innovation behavior | 0.317 | 0.003 | Yes |
| H10 | Social media → Service innovation behavior | −0.101 | 0.152 | No |
| H | Path | β | Supported? | |
|---|---|---|---|---|
| Social media → Knowledge sharing | 0.565 | <0.001 | Yes | |
| Social media → Knowledge acquisition | 0.376 | <0.001 | Yes | |
| Knowledge sharing → Knowledge acquisition | 0.258 | <0.001 | Yes | |
| Social media → Risk-taking | 0.376 | <0.001 | Yes | |
| Knowledge sharing → Risk-taking | 0.415 | <0.001 | Yes | |
| Knowledge acquisition → Risk-taking | 0.097 | 0.007 | Yes | |
| Knowledge sharing → Service innovation behavior | 0.485 | <0.001 | Yes | |
| Knowledge acquisition → Service innovation behavior | 0.356 | <0.001 | Yes | |
| Risk-taking → Service innovation behavior | 0.317 | 0.003 | Yes | |
| Social media → Service innovation behavior | −0.101 | 0.152 | No |
Source(s): Table by the author
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