Table 5

Descriptive statistics and discriminant validity

CRAVEMSVSMMACommitSATTRUSTLoyalMeanSD
SMMA0.8360.5050.3420.710    3.600.67
COMM0.7820.5450.3090.4780.738   3.650.75
SAT0.8500.6590.4030.5850.5560.812  3.570.81
TRUST0.8520.6590.4030.5550.4640.6350.812 3.590.91
LOYAL0.8690.6890.2490.4680.4440.4990.4580.8303.730.90

Note(s): Square root of AVE is represented by values written at diagonal (Italic values)

Source(s): Table by authors

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