Table 7

One-sample t-test of AI technology and customer satisfaction

NMeanStd. DeviationStd. Error Mean
customer satisfaction2624.031.0670.11972
Test Value = 3.5
95% Confidence Interval of the Difference
tdfSig. (2-tailed)Mean DifferenceLowerUpper
customer satisfaction4.4272610.0000.53000.02231.0377

Source: By authors

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