Most Global Cited Documents
| Paper | Total Citations | TC per Year | Normalized TC |
|---|---|---|---|
| Street-level bureaucracy, social work, and the (exaggerated) death of discretion (Evans and Harris, 2004) | 478 | 23.90 | 2.36 |
| Street-level bureaucracy and public accountability (Hupe and Hill, 2007) | 468 | 27.53 | 6.69 |
| From street-level to system-level bureaucracies: How information and communication technology is transforming administrative discretion and constitutional control (Bovens and Zouridis, 2002) | 430 | 19.55 | 5.41 |
| Citizen interaction with e-government: From the streets to servers? (Reddick, 2005) | 388 | 20.42 | 5.28 |
| Politicians, managers, and street-level bureaucrats: Influences on policy implementation (May and Winter, 2009) | 322 | 21.47 | 6.43 |
| Professionals, managers, and discretion: Critiquing street-level bureaucracy (Evans, 2011) | 251 | 19.31 | 5.32 |
| Street-level Bureaucracy and the Analysis of Urban Reform (Lipsky, 1971) | 241 | 4.55 | 1.00 |
| Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion (Tummers and Bekkers, 2014) | 240 | 24.00 | 4.95 |
| ‘We are bitter but we are satisfied’: Nurses as street-level bureaucrats in South Africa (Walker and Gilson, 2004) | 231 | 11.55 | 1.14 |
| Latinos and representative bureaucracy testing the Thompson and Henderson hypotheses (Meier, 1993) | 229 | 7.39 | 2.60 |
| Paper | Total Citations | TC per Year | Normalized TC |
|---|---|---|---|
| Street-level bureaucracy, social work, and the (exaggerated) death of discretion ( | 478 | 23.90 | 2.36 |
| Street-level bureaucracy and public accountability ( | 468 | 27.53 | 6.69 |
| From street-level to system-level bureaucracies: How information and communication technology is transforming administrative discretion and constitutional control ( | 430 | 19.55 | 5.41 |
| Citizen interaction with e-government: From the streets to servers? ( | 388 | 20.42 | 5.28 |
| Politicians, managers, and street-level bureaucrats: Influences on policy implementation ( | 322 | 21.47 | 6.43 |
| Professionals, managers, and discretion: Critiquing street-level bureaucracy ( | 251 | 19.31 | 5.32 |
| Street-level Bureaucracy and the Analysis of Urban Reform ( | 241 | 4.55 | 1.00 |
| Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion ( | 240 | 24.00 | 4.95 |
| ‘We are bitter but we are satisfied’: Nurses as street-level bureaucrats in South Africa ( | 231 | 11.55 | 1.14 |
| Latinos and representative bureaucracy testing the Thompson and Henderson hypotheses ( | 229 | 7.39 | 2.60 |
Source: By authors
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