Fornell-Larcker criterion
| Variable | AFC | AFX | NCD | SESAT | SIB | SWI |
|---|---|---|---|---|---|---|
| Affective commitment (AFC) | 0.826 | |||||
| Attitude toward the affective experience (AFX) | 0.518 | 0.868 | ||||
| Negative customer deviance (NCD) | −0.126 | −0.091 | 0.709 | |||
| Shopping experience satisfaction (SESAT) | 0.646 | 0.532 | −0.174 | 0.839 | ||
| Shopper ill-being (SIB) | −0.176 | −0.246 | 0.098 | −0.156 | 0.802 | |
| Retail-channel-switching intention (SWI) | −0.119 | −0.197 | 0.231 | −0.222 | 0.138 | 0.929 |
| Variable | AFC | AFX | NCD | SESAT | SIB | SWI |
|---|---|---|---|---|---|---|
| Affective commitment (AFC) | ||||||
| Attitude toward the affective experience (AFX) | 0.518 | |||||
| Negative customer deviance (NCD) | −0.126 | −0.091 | ||||
| Shopping experience satisfaction (SESAT) | 0.646 | 0.532 | −0.174 | |||
| Shopper ill-being (SIB) | −0.176 | −0.246 | 0.098 | −0.156 | ||
| Retail-channel-switching intention (SWI) | −0.119 | −0.197 | 0.231 | −0.222 | 0.138 |
Note(s): The square root of AVE values is shown on the diagonals and printed with bold, non-diagonal elements are the latent variable correlations
Source(s): Authors own work