Pearson’s chi-squared test values
| Item | N | Pearson’s chi-squared | Sig |
|---|---|---|---|
| Item 2: I think cosmeceutical businesses have everything needed to provide complete services | 50 | 43.950 | 0.000 |
| Item 3: The cosmeceutical services I have been receiving is just about perfect | 50 | 33.738 | 0.001 |
| Item 4: Sometimes cosmeceutical professionals make me wonder if their diagnosis is correct | 50 | 28.351 | 0.029 |
| Item 5: I feel confident that I can get the cosmeceutical service I need without being set back financially | 50 | 75.405 | 0.000 |
| Item 6: When I go for cosmeceutical services, they are thorough when treating and examining me | 50 | 65.836 | 0.000 |
| Item 7: I must pay more for me cosmeceutical services than I can afford | 50 | 23.462 | 0.102 |
| Item 8: I have easy access to the cosmeceutical services that I need | 50 | 60.812 | 0.000 |
| Item 9: Where I get cosmeceutical services, clients have to wait too long for treatment | 50 | 79.519 | 0.000 |
| Item 10: Cosmeceutical business professionals act too businesslike and impersonal towards me | 50 | 27.182 | 0.007 |
| Item 11: Cosmeceutical professionals treat me in a very friendly and courteous manner | 50 | 12.907 | 0.012 |
| Item 12: Those who provide my cosmeceutical services sometimes hurry too much when they treat me | 50 | 30.120 | 0.003 |
| Item 13: Cosmeceutical professionals ignore what I tell them | 50 | 21.297 | 0.046 |
| Item 14: I have some doubts about the ability of the cosmeceutical professionals who service me | 50 | 27.955 | 0.320 |
| Item 15: Cosmeceutical professionals usually spend plenty of time with me | 50 | 31.518 | 0.002 |
| Item 16: I find it hard to get an appointment for cosmeceutical services | 50 | 10.792 | 0.547 |
| Item 17: I am dissatisfied with some things about the cosmeceutical services I receive | 50 | 52.169 | 0.000 |
| Item 18: I am able to get cosmeceutical services whenever I need them | 50 | 42.957 | 0.000 |
| Item | N | Pearson’s chi-squared | Sig |
|---|---|---|---|
| Item 2: I think cosmeceutical businesses have everything needed to provide complete services | 50 | 43.950 | 0.000 |
| Item 3: The cosmeceutical services I have been receiving is just about perfect | 50 | 33.738 | 0.001 |
| Item 4: Sometimes cosmeceutical professionals make me wonder if their diagnosis is correct | 50 | 28.351 | 0.029 |
| Item 5: I feel confident that I can get the cosmeceutical service I need without being set back financially | 50 | 75.405 | 0.000 |
| Item 6: When I go for cosmeceutical services, they are thorough when treating and examining me | 50 | 65.836 | 0.000 |
| Item 7: I must pay more for me cosmeceutical services than I can afford | 50 | 23.462 | 0.102 |
| Item 8: I have easy access to the cosmeceutical services that I need | 50 | 60.812 | 0.000 |
| Item 9: Where I get cosmeceutical services, clients have to wait too long for treatment | 50 | 79.519 | 0.000 |
| Item 10: Cosmeceutical business professionals act too businesslike and impersonal towards me | 50 | 27.182 | 0.007 |
| Item 11: Cosmeceutical professionals treat me in a very friendly and courteous manner | 50 | 12.907 | 0.012 |
| Item 12: Those who provide my cosmeceutical services sometimes hurry too much when they treat me | 50 | 30.120 | 0.003 |
| Item 13: Cosmeceutical professionals ignore what I tell them | 50 | 21.297 | 0.046 |
| Item 14: I have some doubts about the ability of the cosmeceutical professionals who service me | 50 | 27.955 | 0.320 |
| Item 15: Cosmeceutical professionals usually spend plenty of time with me | 50 | 31.518 | 0.002 |
| Item 16: I find it hard to get an appointment for cosmeceutical services | 50 | 10.792 | 0.547 |
| Item 17: I am dissatisfied with some things about the cosmeceutical services I receive | 50 | 52.169 | 0.000 |
| Item 18: I am able to get cosmeceutical services whenever I need them | 50 | 42.957 | 0.000 |
Source(s): Author’s own research
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