Table 5

Pearson’s chi-squared test values

ItemNPearson’s chi-squaredSig
Item 2: I think cosmeceutical businesses have everything needed to provide complete services5043.9500.000
Item 3: The cosmeceutical services I have been receiving is just about perfect5033.7380.001
Item 4: Sometimes cosmeceutical professionals make me wonder if their diagnosis is correct5028.3510.029
Item 5: I feel confident that I can get the cosmeceutical service I need without being set back financially5075.4050.000
Item 6: When I go for cosmeceutical services, they are thorough when treating and examining me5065.8360.000
Item 7: I must pay more for me cosmeceutical services than I can afford5023.4620.102
Item 8: I have easy access to the cosmeceutical services that I need5060.8120.000
Item 9: Where I get cosmeceutical services, clients have to wait too long for treatment5079.5190.000
Item 10: Cosmeceutical business professionals act too businesslike and impersonal towards me5027.1820.007
Item 11: Cosmeceutical professionals treat me in a very friendly and courteous manner5012.9070.012
Item 12: Those who provide my cosmeceutical services sometimes hurry too much when they treat me5030.1200.003
Item 13: Cosmeceutical professionals ignore what I tell them5021.2970.046
Item 14: I have some doubts about the ability of the cosmeceutical professionals who service me5027.9550.320
Item 15: Cosmeceutical professionals usually spend plenty of time with me5031.5180.002
Item 16: I find it hard to get an appointment for cosmeceutical services5010.7920.547
Item 17: I am dissatisfied with some things about the cosmeceutical services I receive5052.1690.000
Item 18: I am able to get cosmeceutical services whenever I need them5042.9570.000

Source(s): Author’s own research

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