Measurement Items and factor loadings
| Measurement items | Mean (S.E.) | R2 | St. Factor loading | Unst. Factor loading | Se |
|---|---|---|---|---|---|
| Negative disconfirmation | |||||
| To what extent do you think [ESM] should mainly be used to talk about …. a | – | – | – | – | – |
| The next questions are about how you think [ESM] is currently being used. At this point, is [ESM] mainly used to talk about … a | – | – | – | – | – |
| Opportunities – Threats | 0.41 (0.06) | 0.43 | 0.659 | 1.000b | |
| Gains – Losses | 0.18 (0.06) | 0.38 | 0.619 | 0.893 | 0.09 |
| Solutions – Problems | 0.62 (0.07) | 0.37 | 0.611 | 1.026 | 0.10 |
| Positive events – Negative events | −0.01 (0.06) | 0.29 | 0.541 | 0.826 | 0.09 |
| Negativity Bias | |||||
| I think communication on [ESM] is generally skewed toward the negative rather than the positive | 2.76 (0.05) | 0.63 | 0.795 | 1.000b | |
| In my opinion, communication on [ESM] is disproportionally about problems within [company] | 2.71 (0.05) | 0.71 | 0.843 | 1.045 | 0.06 |
| I think communication on [ESM] is overflowed with obstacles | 3.17 (0.06) | 0.51 | 0.712 | 1.077 | 0.07 |
| Accountability | |||||
| I am worried that online, I appear less professional than offline | 2.86 (0.05) | 0.56 | 0.745 | 1.000b | |
| I fear that other organizational members might misinterpret my online communication | 3.31 (0.07) | 0.60 | 0.775 | 1.164 | 0.06 |
| I am anxious about not knowing who may be viewing my online communication | 2.84 (0.06) | 0.76 | 0.869 | 1.253 | 0.06 |
| I am worried that I will be held accountable for something I communicated online | 2.97 (0.07) | 0.70 | 0.834 | 1.259 | 0.06 |
| Social Support | |||||
| I receive help and support from my coworkers | 5.82 (0.04) | 0.63 | 0.795 | 1.000b | |
| I feel I am accepted in my workgroup | 5.87 (0.04) | 0.75 | 0.868 | 1.089 | 0.05 |
| My coworkers are understanding if I have a bad day | 5.31 (0.05) | 0.51 | 0.712 | 0.997 | 0.05 |
| My coworkers back me up when I need it | 5.23 (0.05) | 0.73 | 0.856 | 1.206 | 0.05 |
| I feel comfortable with my coworkers | 5.85 (0.04) | 0.75 | 0.867 | 1.072 | 0.05 |
| Measurement items | Mean (S.E.) | St. Factor loading | Unst. Factor loading | Se | |
|---|---|---|---|---|---|
| Negative disconfirmation | |||||
| – | – | – | – | – | |
| – | – | – | – | – | |
| 0.41 (0.06) | 0.43 | 0.659 | 1.000b | ||
| 0.18 (0.06) | 0.38 | 0.619 | 0.893 | 0.09 | |
| 0.62 (0.07) | 0.37 | 0.611 | 1.026 | 0.10 | |
| −0.01 (0.06) | 0.29 | 0.541 | 0.826 | 0.09 | |
| Negativity Bias | |||||
| 2.76 (0.05) | 0.63 | 0.795 | 1.000b | ||
| 2.71 (0.05) | 0.71 | 0.843 | 1.045 | 0.06 | |
| 3.17 (0.06) | 0.51 | 0.712 | 1.077 | 0.07 | |
| Accountability | |||||
| 2.86 (0.05) | 0.56 | 0.745 | 1.000b | ||
| 3.31 (0.07) | 0.60 | 0.775 | 1.164 | 0.06 | |
| 2.84 (0.06) | 0.76 | 0.869 | 1.253 | 0.06 | |
| 2.97 (0.07) | 0.70 | 0.834 | 1.259 | 0.06 | |
| Social Support | |||||
| 5.82 (0.04) | 0.63 | 0.795 | 1.000b | ||
| 5.87 (0.04) | 0.75 | 0.868 | 1.089 | 0.05 | |
| 5.31 (0.05) | 0.51 | 0.712 | 0.997 | 0.05 | |
| 5.23 (0.05) | 0.73 | 0.856 | 1.206 | 0.05 | |
| 5.85 (0.04) | 0.75 | 0.867 | 1.072 | 0.05 | |
Note(s): All factor loadings are significant at p < 0.05. aThese statements represent the prompts to inquire about expectations and usage perceptions. The factor loadings are based on the difference scores taken from the semantic differentials listed here. bUnit loading indicator constrained to 1
Source(s): Authors’ own work
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