Recommended communication media for selected e-leadership tasks
| Media | ||||
|---|---|---|---|---|
| Task | Face-to-face Fit | Video Fit | Audio Fit | Text Fit |
| Interpersonal relationship management | Good | Marginal | Marginal | Poor |
| Sense of community management | Good | Good | Marginal | Marginal |
| Complex tasks (e.g. sensitive negotiations, brainstorming workshops, recruitment interviews, firing an employee) | Good | Good | Poor | Poor |
| Routine tasks (e.g. regular meetings, asking for and giving advice, operative tasks) | Poor | Good | Good | Marginal |
| Media | ||||
|---|---|---|---|---|
| Task | Face-to-face | Video | Audio | Text |
| Interpersonal relationship management | Good | Marginal | Marginal | Poor |
| Sense of community management | Good | Good | Marginal | Marginal |
| Complex tasks (e.g. sensitive negotiations, brainstorming workshops, recruitment interviews, firing an employee) | Good | Good | Poor | Poor |
| Routine tasks (e.g. regular meetings, asking for and giving advice, operative tasks) | Poor | Good | Good | Marginal |
Source(s): Table courtesy to McGrath and Hollingshead (1993)
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