Exemplars of motivating principles
| Motivating principle | Description | Illustrative examples |
|---|---|---|
| Value-Driven n = 65; 73.9% | Voluntary disclosure is spurred by an internal motivation and is an expression of the company’s core values and culture | Insycle is committed to protecting the privacy rights and information of our customers and users, and to providing transparency on how we handle data requests from government agencies and law enforcement. (Insycle) |
| At Pornhub, nothing is more important than the safety of our community. Upholding our core values of consent, freedom of sexual expression, authenticity, originality and diversity is only possible through the continual efforts to ensure the safety of our users and our platform. (Pornhub) | ||
| Performance-Driven n = 6; 6.8% | Voluntary disclosure is spurred by an economic motivation and is part of the company’s economic mission to improve financial performance and/or competitive posture | With a global community of 5.3 million sellers and nearly 90 million buyers, maintaining the health and integrity of our marketplace has never been more important. Each day, our specialized trust and safety teams work tirelessly to enforce these policies, ensuring that we remain a trusted brand. (Etsy) |
| Since its founding in 1995, eBay’s core purpose has been to create economic opportunity for all, connecting buyers and sellers through its marketplace, and empowering entrepreneurs and small businesses to reach millions of buyers all over the world. As a global e-commerce platform, eBay is committed to the safety of its users and to protecting the integrity of the products that are sold on its platform. The content within eBay’s 2021 Global Transparency Report demonstrates the responsibility eBay has taken to ensure a safe and trusted user experience in its marketplace. (eBay) | ||
| Stakeholder-Driven n = 9; 10% | Voluntary disclosure is spurred by a response to pressure and scrutiny from stakeholders | Twilio’s developer ecosystem, customers and end users expect Twilio to protect their personal information, sensitive data and user privacy. That responsibility includes how Twilio handles government requests received. (Twilio) |
| Our various reports detail how we are striving toward good governance to meet stakeholder commitments, leveraging our resources to offer solutions to the daily challenges faced by our customers and communities, supporting emerging enterprises and investing in collaborative partnerships to contribute toward impactful developmental outcomes. (MTN) | ||
| Undefined n = 8; 9.1% | Voluntary disclosure is made, but the report does not signal a motive; the motivating principle is blank, vague or opaque | Published since August 2014, our biannual report acknowledges official government requests. The numbers below show the number of requests we’ve had from law enforcement or government agencies for access to customer data. (SpiderOak) |
| Like many New Zealand-based companies, Trade Me receives enquiries for information from government agencies to assist them with their responsibilities to maintain the law. Our transparency reporting details the releases made to the New Zealand Police and government agencies for Trade Me members’ data. (Trade Me) |
| Motivating principle | Description | Illustrative examples |
|---|---|---|
| Value-Driven n = 65; 73.9% | Voluntary disclosure is spurred by an internal motivation and is an expression of the company’s core values and culture | Insycle is committed to protecting the privacy rights and information of our customers and users, and to providing transparency on how we handle data requests from government agencies and law enforcement. (Insycle) |
| At Pornhub, nothing is more important than the safety of our community. Upholding our core values of consent, freedom of sexual expression, authenticity, originality and diversity is only possible through the continual efforts to ensure the safety of our users and our platform. (Pornhub) | ||
| Performance-Driven n = 6; 6.8% | Voluntary disclosure is spurred by an economic motivation and is part of the company’s economic mission to improve financial performance and/or competitive posture | With a global community of 5.3 million sellers and nearly 90 million buyers, maintaining the health and integrity of our marketplace has never been more important. Each day, our specialized trust and safety teams work tirelessly to enforce these policies, ensuring that we remain a trusted brand. (Etsy) |
| Since its founding in 1995, eBay’s core purpose has been to create economic opportunity for all, connecting buyers and sellers through its marketplace, and empowering entrepreneurs and small businesses to reach millions of buyers all over the world. As a global e-commerce platform, eBay is committed to the safety of its users and to protecting the integrity of the products that are sold on its platform. The content within eBay’s 2021 Global Transparency Report demonstrates the responsibility eBay has taken to ensure a safe and trusted user experience in its marketplace. (eBay) | ||
| Stakeholder-Driven n = 9; 10% | Voluntary disclosure is spurred by a response to pressure and scrutiny from stakeholders | Twilio’s developer ecosystem, customers and end users expect Twilio to protect their personal information, sensitive data and user privacy. That responsibility includes how Twilio handles government requests received. (Twilio) |
| Our various reports detail how we are striving toward good governance to meet stakeholder commitments, leveraging our resources to offer solutions to the daily challenges faced by our customers and communities, supporting emerging enterprises and investing in collaborative partnerships to contribute toward impactful developmental outcomes. (MTN) | ||
| Undefined n = 8; 9.1% | Voluntary disclosure is made, but the report does not signal a motive; the motivating principle is blank, vague or opaque | Published since August 2014, our biannual report acknowledges official government requests. The numbers below show the number of requests we’ve had from law enforcement or government agencies for access to customer data. (SpiderOak) |
| Like many New Zealand-based companies, Trade Me receives enquiries for information from government agencies to assist them with their responsibilities to maintain the law. Our transparency reporting details the releases made to the New Zealand Police and government agencies for Trade Me members’ data. (Trade Me) |