Factors and solutions to corporate amnesia according to literature
| Categories | Criteria | Variables | References |
|---|---|---|---|
| Factors | Human capital | Commitment | Curtis and Taylor (2018), Ro et al. (2021), Umar et al. (2021) |
| Reward management | Ropes (2014), Wang et al. (2021) | ||
| Work satisfaction | Akosile and Olatokun (2020), Sang et al. (2020) | ||
| Inclusiveness | Holste and Fields (2010), Schauer et al. (2015) | ||
| Job design | Baran and Klos (2014), Liu et al. (2010) | ||
| Structural capital | Company's size | Coetzer et al. (2017), Csillag et al. (2019) | |
| Organizational structure | Castaneda and Duran (2018) | ||
| Organizational culture | Kumari and Saharan (2021), Ni et al. (2018) | ||
| Technology | Egloffstein and Ifenthaler (2017), Kaminska and Borzillo (2018) | ||
| Strategies | Mentoring | Alfrey et al. (2017), Al-Zoubi et al. (2020), Curtis and Taylor (2018), Geeraerts et al. (2018) | |
| Mixed-aged teams | Geeraerts et al. (2018), Weijs-Perree et al. (2020) | ||
| Storytelling | Alfrey et al. (2017), Geeraerts et al. (2018), Park et al. (2020), Tenorio et al. (2020) | ||
| Training | Geeraerts et al. (2018), Krull et al. (2022), Pauget and Chauvel (2018) | ||
| Communities of practice | Al-Zoubi et al. (2022), Jia et al. (2022) | ||
| Enterprise social networks | Chatterjee et al. (2021), Leon et al. (2017) | ||
| Serious games | Spanellis et al. (2020), Sprinkle and Urick (2018) | ||
| Categories | Criteria | Variables | References |
|---|---|---|---|
| Factors | Human capital | Commitment | |
| Reward management | |||
| Work satisfaction | |||
| Inclusiveness | |||
| Job design | |||
| Structural capital | Company's size | ||
| Organizational structure | |||
| Organizational culture | |||
| Technology | |||
| Strategies | Mentoring | ||
| Mixed-aged teams | |||
| Storytelling | |||
| Training | |||
| Communities of practice | |||
| Enterprise social networks | |||
| Serious games | |||
Source(s): Authors' own work
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