Questionnaire
| Construct | Indicators | Mean | Items | Sources | |
|---|---|---|---|---|---|
| Primary stakeholder-oriented CSR | PSH1 | 4.45 | My firm treats employees in a socially responsible way | Habel et al. (2016), Tingchi Liu et al. (2014) | |
| PSH2 | 4.55 | My firm provides a healthy and safe working environment for employees | |||
| PSH3* | 4.08 | My firm cares about its employees beyond the regulatory framework | |||
| PSH4 | 4.28 | My firm cares for the needs of customers and focuses more on innovation in product development | |||
| PSH5 | 4.31 | My firm provides full and accurate information about its products/services to customers | |||
| PSH6* | 3.92 | My firm cares for the people in the communities in which it operates | |||
| Secondary stakeholder-oriented CSR | SSH1* | 4.22 | My firm values ecological sustainability | ||
| SSH2* | 4.27 | My firm acts in a responsible way regarding the environment | |||
| SSH3 | 3.67 | My firm donates parts of its earnings to charity on a regular basis | |||
| SSH4 | 3.74 | My firm donates parts of its earnings to people in need on a regular basis | |||
| SSH5 | 4.18 | My firm contributes to the well-being of society | |||
| SSH6 | 3.86 | My firm has a long-term strategic partnership with non-profit organizations that are formed to address complex social issues and simultaneously achieve the partners' core strategic goals | |||
| Job satisfaction | JSF1 | 4.23 | Generally speaking, I am very satisfied with this job | Dubinsky et al. (1986), Lee et al. (2018) | |
| JSF2® | 4.26 | I frequently think of quitting this job | |||
| JSF3 | 4.18 | I am generally satisfied with the kind of work I do in this job | |||
| JSF4* | 4.10 | Most people on this job are very satisfied with the job | |||
| Happiness management | Corporate happiness | CHP1 | 5.19 | What would you consider your company's return on investment (ROI) to have been over the last two years? | Lee et al. (2018), Ravina-Ripoll et al. (2021a) |
| CHP2 | 5.25 | What would you consider your company's profit level to have been over the last two years? | |||
| CHP3 | 5.37 | What has been your company's sales volume over the last two years? | |||
| Employee happiness | EHP1 | 5.53 | In general, I consider myself (1 = not a very happy person to 7 = a very happy person) | ||
| EHP2 | 5.46 | Compared to most of my peers, I consider myself (1 = less happy to 7 = happier) | |||
| EHP3 | 5.57 | To what extent do you consider yourself a happy or unhappy person in your company? | |||
| EHP4 | 5.65 | Are you a (1 = not happy to 7 = happy) person? | |||
| Construct | Indicators | Mean | Items | Sources | |
|---|---|---|---|---|---|
| Primary stakeholder-oriented CSR | PSH1 | 4.45 | My firm treats employees in a socially responsible way | ||
| PSH2 | 4.55 | My firm provides a healthy and safe working environment for employees | |||
| PSH3* | 4.08 | My firm cares about its employees beyond the regulatory framework | |||
| PSH4 | 4.28 | My firm cares for the needs of customers and focuses more on innovation in product development | |||
| PSH5 | 4.31 | My firm provides full and accurate information about its products/services to customers | |||
| PSH6* | 3.92 | My firm cares for the people in the communities in which it operates | |||
| Secondary stakeholder-oriented CSR | SSH1* | 4.22 | My firm values ecological sustainability | ||
| SSH2* | 4.27 | My firm acts in a responsible way regarding the environment | |||
| SSH3 | 3.67 | My firm donates parts of its earnings to charity on a regular basis | |||
| SSH4 | 3.74 | My firm donates parts of its earnings to people in need on a regular basis | |||
| SSH5 | 4.18 | My firm contributes to the well-being of society | |||
| SSH6 | 3.86 | My firm has a long-term strategic partnership with non-profit organizations that are formed to address complex social issues and simultaneously achieve the partners' core strategic goals | |||
| Job satisfaction | JSF1 | 4.23 | Generally speaking, I am very satisfied with this job | ||
| JSF2® | 4.26 | I frequently think of quitting this job | |||
| JSF3 | 4.18 | I am generally satisfied with the kind of work I do in this job | |||
| JSF4* | 4.10 | Most people on this job are very satisfied with the job | |||
| Happiness management | Corporate happiness | CHP1 | 5.19 | What would you consider your company's return on investment (ROI) to have been over the last two years? | |
| CHP2 | 5.25 | What would you consider your company's profit level to have been over the last two years? | |||
| CHP3 | 5.37 | What has been your company's sales volume over the last two years? | |||
| Employee happiness | EHP1 | 5.53 | In general, I consider myself (1 = not a very happy person to 7 = a very happy person) | ||
| EHP2 | 5.46 | Compared to most of my peers, I consider myself (1 = less happy to 7 = happier) | |||
| EHP3 | 5.57 | To what extent do you consider yourself a happy or unhappy person in your company? | |||
| EHP4 | 5.65 | Are you a (1 = not happy to 7 = happy) person? | |||
Note(s): * = item was deleted due to low factor loading; ® = reverse-coded item
Source(s): Table by authors
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