Table 5

Measurement of latent constructs and results of confirmatory factor analysis

ConstructFactor LoadingComposite reliabilityAverage variance extracted
Usage intention (adapted from Lamberton and Rose, 2012; Zeithaml et al., 1996) 0.9400.839
If I needed a smart product, I would use the presented product0.851
I can see myself using this product in the future0.955
It is likely that I will use this product in the future0.939
Enjoyment (adapted from Franke and Schreier, 2010) 0.9400.840
I have pleasure from this product0.936  
I think this product is very enjoyable0.926  
This product is fun to use0.886  
Usefulness (Claudy et al., 2015; Lin et al., 2015) 0.9260.808
This product supports me0.893
This product makes my everyday life easier0.897
This product is convenient0.906
Intrusiveness (Mani and Chouk, 2017) 0.9320.732
The product is intrusive0.871
The product is irritating0.859
The product is indiscreet0.828
I am not comfortable with the product0.875
The product is disturbing0.845
Control (adapted from Ajzen, 1991) 0.8960.742
I feel like I am in control when I use this product0.922  
With this product, the customer has the “say”0.828  
Using this product gives me a sense of control0.831  
Smartness characteristics (Henkens et al., 2021; Rijsdijk and Hultink, 2009)
Actuation 0.8180.601
This product takes the initiative0.827
This product works independently0.675
This product does things by itself0.815
Dynamism 0.8740.699
This product can learn0.843
This product improves itself0.847
This product delivers a better performance over time0.817
Awareness 0.8510.656
This product keeps an eye on its environment0.841
This product directly adapts its behavior to the environment0.821
This product observes its environment0.765
Connectivity 0.8380.633
This product communicates with other devices0.847
This product achieves a common goal in cooperation with other products0.733
This product can be attached to other products0.803
Humanlike Interaction 0.8970.743
This product is capable of communicating and interacting with the user in a natural, human way0.833
Communication with this product is humanlike0.897
Interaction with this product is humanlike0.855

Note(s): Global fit indices: CFI 0.975; TLI 0.970; RMSEA 0.028; SRMR 0.042

Source(s): Table created by the authors

or Create an Account

Close Modal
Close Modal

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Please sign in to your personal account to gift article access.

Register

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses.

You have reached the limit of 10 links within a 30 day period.