Measurement of latent constructs and results of confirmatory factor analysis
| Construct | Factor Loading | Composite reliability | Average variance extracted |
|---|---|---|---|
| Usage intention (adapted from Lamberton and Rose, 2012; Zeithaml et al., 1996) | 0.940 | 0.839 | |
| If I needed a smart product, I would use the presented product | 0.851 | ||
| I can see myself using this product in the future | 0.955 | ||
| It is likely that I will use this product in the future | 0.939 | ||
| Enjoyment (adapted from Franke and Schreier, 2010) | 0.940 | 0.840 | |
| I have pleasure from this product | 0.936 | ||
| I think this product is very enjoyable | 0.926 | ||
| This product is fun to use | 0.886 | ||
| Usefulness (Claudy et al., 2015; Lin et al., 2015) | 0.926 | 0.808 | |
| This product supports me | 0.893 | ||
| This product makes my everyday life easier | 0.897 | ||
| This product is convenient | 0.906 | ||
| Intrusiveness (Mani and Chouk, 2017) | 0.932 | 0.732 | |
| The product is intrusive | 0.871 | ||
| The product is irritating | 0.859 | ||
| The product is indiscreet | 0.828 | ||
| I am not comfortable with the product | 0.875 | ||
| The product is disturbing | 0.845 | ||
| Control (adapted from Ajzen, 1991) | 0.896 | 0.742 | |
| I feel like I am in control when I use this product | 0.922 | ||
| With this product, the customer has the “say” | 0.828 | ||
| Using this product gives me a sense of control | 0.831 | ||
| Smartness characteristics (Henkens et al., 2021; Rijsdijk and Hultink, 2009) | |||
| Actuation | 0.818 | 0.601 | |
| This product takes the initiative | 0.827 | ||
| This product works independently | 0.675 | ||
| This product does things by itself | 0.815 | ||
| Dynamism | 0.874 | 0.699 | |
| This product can learn | 0.843 | ||
| This product improves itself | 0.847 | ||
| This product delivers a better performance over time | 0.817 | ||
| Awareness | 0.851 | 0.656 | |
| This product keeps an eye on its environment | 0.841 | ||
| This product directly adapts its behavior to the environment | 0.821 | ||
| This product observes its environment | 0.765 | ||
| Connectivity | 0.838 | 0.633 | |
| This product communicates with other devices | 0.847 | ||
| This product achieves a common goal in cooperation with other products | 0.733 | ||
| This product can be attached to other products | 0.803 | ||
| Humanlike Interaction | 0.897 | 0.743 | |
| This product is capable of communicating and interacting with the user in a natural, human way | 0.833 | ||
| Communication with this product is humanlike | 0.897 | ||
| Interaction with this product is humanlike | 0.855 | ||
| Construct | Factor Loading | Composite reliability | Average variance extracted |
|---|---|---|---|
| 0.940 | 0.839 | ||
| If I needed a smart product, I would use the presented product | 0.851 | ||
| I can see myself using this product in the future | 0.955 | ||
| It is likely that I will use this product in the future | 0.939 | ||
| 0.940 | 0.840 | ||
| I have pleasure from this product | 0.936 | ||
| I think this product is very enjoyable | 0.926 | ||
| This product is fun to use | 0.886 | ||
| 0.926 | 0.808 | ||
| This product supports me | 0.893 | ||
| This product makes my everyday life easier | 0.897 | ||
| This product is convenient | 0.906 | ||
| 0.932 | 0.732 | ||
| The product is intrusive | 0.871 | ||
| The product is irritating | 0.859 | ||
| The product is indiscreet | 0.828 | ||
| I am not comfortable with the product | 0.875 | ||
| The product is disturbing | 0.845 | ||
| 0.896 | 0.742 | ||
| I feel like I am in control when I use this product | 0.922 | ||
| With this product, the customer has the “say” | 0.828 | ||
| Using this product gives me a sense of control | 0.831 | ||
| 0.818 | 0.601 | ||
| This product takes the initiative | 0.827 | ||
| This product works independently | 0.675 | ||
| This product does things by itself | 0.815 | ||
| 0.874 | 0.699 | ||
| This product can learn | 0.843 | ||
| This product improves itself | 0.847 | ||
| This product delivers a better performance over time | 0.817 | ||
| 0.851 | 0.656 | ||
| This product keeps an eye on its environment | 0.841 | ||
| This product directly adapts its behavior to the environment | 0.821 | ||
| This product observes its environment | 0.765 | ||
| 0.838 | 0.633 | ||
| This product communicates with other devices | 0.847 | ||
| This product achieves a common goal in cooperation with other products | 0.733 | ||
| This product can be attached to other products | 0.803 | ||
| 0.897 | 0.743 | ||
| This product is capable of communicating and interacting with the user in a natural, human way | 0.833 | ||
| Communication with this product is humanlike | 0.897 | ||
| Interaction with this product is humanlike | 0.855 | ||
Note(s): Global fit indices: CFI 0.975; TLI 0.970; RMSEA 0.028; SRMR 0.042
Source(s): Table created by the authors
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